"Easy to order and pick up"

"All good. Great bike and delivery was perfect."

"Our members were very excited for the opportunity to win a bike. Everyone talked about how they really wanted to win it.

"

"Love my bike, came when expected. "

"The bike came weeks and weeks later than promised. When I called I got voice mail or someone who was not knowledgeable and could not answer my questions. So, I waited for callbacks which either did not come so I called back and left more messages and finally days later someone called. I really wanted to speak with someone who knew the bikes but the phone rep knew nothing. Finally the bike arrived but, by then, the enthusiasm (it was a birthday gift that was due before the birthday and came several weeks later) was long gone. The bike was a let down as well. Several hundred bucks down the drain... chalking it up to experience. No more mail order bikes for me."

"I ordered a men's bike, and meant to order a woman's. I called immediately, spoke to someone who said they would correct my error and send the woman's bike, not a problem. A week later when I received the shipping confirmation, it was for the men's version. I called back to follow up and there was no record of my call or previous conversation. Because it was my error I wasn't going to really make a big deal, they said I could refuse shipment, have it sent back and they would then send the woman's bike. I didn't have any faith and decided to keep the men's bike! Which is fine, a tad big but totally rideable. The second person I spoke too said they would send a basket, bell and cup holder to "make up" for my troubles and the miscommunication. It's been 7 months, still waiting! The bike and shipping costs aren't cheap, so I really should've pushed but I can't be bothered after multiple conversations that got me no where! "

"Purchased 6 bikes while working in California brought them back to Seattle Wa. "

"I was ordering multiple bikes, and called them twice to confirm all the bikes were in stock. The answer was yes both times, so I confirmed the order by phone. I receive an email two days later that the order shipped without a couple bikes. This was frustrating because I was told twice the bikes were in stock. What was more disappointing was that it took 6+ weeks to get the bikes I ordered back in stock, and shipped to me. Why don't they know what they have in stock? I have since received the bikes and I am satisfied with the bikes, but disappointed at the service."

"Great deal on this awesome bike. Missing some bits on delivery but the follow up contact was very thorough. "

"great bike, great co., great experience!!!!!"

"Pretty disappointing when you buy a brand-new bike that's $300 and you get it and there something rattling in the frame my husband had to work on this multiple times as well as the pedal falling off just really disappointing he bought my bike from another company and I've had nothing wrong with mine will probably never use these guys again"

"great bike had a small problem was taken care of right away"

"Missing parts for full assembly"

"The best bike I ever bought, I love it.
the whole process was easy from making the selection online, purchase process and delivery.
assembly was also easy,

Thank you,"

"We have purchased 4 beachbikes - love them all. They are a simple bike which makes them so easy to maintain and keep looking nice. The only challenge for us is the shipping - the bike ships free but any added items (fenders) have a hefty shipping cost to Iowa. "