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Customer service:
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Return/Replacement policy:
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Verified Bealls, College Station, TX Shopper
Verified
1/5

2017-08-16

"Not satisfied with this particular store. Also, I was not given my 20% discount for Tuesday's nor was I asked if I wanted to join, which I had done so years ago. I did not notice lack of discount until I had already left. I assumed it would be applied when I entered my phone number."


Verified Bealls, College Station, TX Shopper
Verified
4/5

2017-08-11

"Sales items were obviously picked over, although it's still just before back-to-school time. We usually only buy here with coupons, and have to be selective about purchases."


Verified Bealls, College Station, TX Shopper
Verified
5/5

2017-08-06

"I assume Stage is the online shopping experience. As I commented earlier, I received the wrong product which required me to drive back across town to return the items. The products on the webpage do not match the color of the products received as well. I will not buy online from Stage again but will shop at the Beall's store."


Verified Bealls, College Station, TX Shopper
Verified
5/5

2017-08-05

"Good. Like shopping with coupons"


Verified Bealls, College Station, TX Shopper
Verified
5/5

2017-07-28

"Kerra made our experience unique and worthwhile.We will be shopping at Bealls more often."


Verified Bealls, College Station, TX Shopper
Verified
5/5

2017-07-23

"sales lady helped me under stand sales restrictions. She was knowledgeable and friendly"


Verified Bealls, College Station, TX Shopper
Verified
3/5

2017-05-31

"My only complaint is all the dressing rooms were closed off except for 1 and I didn't see any AC vents in it and it was very hot making it very uncomfortable and that made me stop trying on clothes . I told the person who checked us out. She didn't seem too concerned cause they appeared short handed. Not sure if Id go back to this location again."


Rep reply posted 2017-06-01
A rep from Bealls, College Station, , rbSTAGE, has responded:

“ Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. We look forward to working with you so we can earn back your business.


Verified Bealls, College Station, TX Shopper
Verified
3/5

2017-05-10

"It was tempting to walk out when a clerk was not available to even check out and I had to go searching for someone. Others were frustrated for same reason. The one I found was not encouraging me to return with her attitude or helpfulness."


Rep reply posted 2017-05-12
A rep from Bealls, College Station, , rbSTAGE, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. ”


Verified Bealls, College Station, TX Shopper
Verified
3/5

2017-05-05

"The store looks sad. Clothing is not very well organized or grouped by sizes. The dressing rooms are not very inviting. Clerks are very difficult to find. The coupons and incentives are very appealing!"


Verified Bealls, College Station, TX Shopper
Verified
5/5

2017-04-28

"Kerra was helpful and nice and friendly."


Verified Bealls, College Station, TX Shopper
Verified
3/5

2017-04-15

"Time and money needs to be put into this store. Competent and professional sales people need to be hired for this store. Better displays. Better products. SHOES."


Verified Bealls, College Station, TX Shopper
Verified
5/5

2017-04-07

"The store was GREAT. The associates most helpful and pleasant. Myesha very, very helpful. BUT this survey is the pits it is sooooooo long and repetitive. No 43 is asked inaccurately cause you do NOT allow me to say I did not shop there. I had to make up the answer."


Verified Bealls, College Station, TX Shopper
Verified
5/5

2017-04-05

"I always have a good experience when I go to your store. I can take my time looking around and shopping."


Verified Bealls, College Station, TX Shopper
Verified
4/5

2017-02-27

"I shop there fairly often and this time was a bit of a disappointment."


Rep reply posted 2017-02-28
A rep from Bealls, College Station, , rbSTAGE, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. We look forward to working with you so we can earn back your business.


Verified Bealls, College Station, TX Shopper
Verified
4/5

2017-02-06

"Good customer service . Good quality and great price "