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Customer service:
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Verified Bealls, Decatur, TX Shopper
Verified
5/5

2019-02-06

"great service and friendly"


Verified Bealls, Decatur, TX Shopper
Verified
5/5

2019-01-08

"I came in on New year's Eav they were opine and found a red shirt I was in and out in 20 minutes!!! Thay are fast and helpful for sure. Thank you Bealls!!!"


Verified Bealls, Decatur, TX Shopper
Verified
5/5

2018-12-29

"Love being able to find all the latest styles at a great price!"


Verified Bealls, Decatur, TX Shopper
Verified
5/5

2018-12-28

"Unset about not getting to use my $10.00 I got from my text on a $24.98 .. I had just used my $10.00 payback reward on earrings.. So if I returned the earrings to swap the two $10.00 so I could use them both they said I would lose my $10.00 payback And that is not RIGHT..If you send me the ten dollars to use I should be able to use it on ANYTHING.. This should really be looked at and be changed.."


Rep reply posted 2019-01-03
A rep from Bealls, Decatur, TX, StageAM, has responded:

“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Bealls, Decatur, TX Shopper
Verified
3/5

2018-12-23

"It is just too cramped. Barely space to move around the store."


Verified Bealls, Decatur, TX Shopper
Verified
5/5

2018-12-23

"I love this store. I never leave without buying something."


Verified Bealls, Decatur, TX Shopper
Verified
5/5

2018-12-23

"I am loving shopping at this store - I had previously completely stopped shopping at Bealls because the management in this store was so bad. I ran in one day because I needed a quick gift and was greeted by an associate at the door who offered me assistance - this had NEVER happened before. I shopped for what I needed and was offered help by several associates and then the store manager asked if she could be of help. WOW! This was a whole new store! I shop here often now and find the sales associates to be friendly and helpful - a VERY different atmosphere. The store is better organized and cleaner and just provides a new and better atmosphere for shopping - I love it! I even had a sales associate on this trip take me around in the store to find an item that I was looking for and when she didn't find it, she went on line to look for it for me. That kind of outstanding customer service will bring me back to shopping at this store. Congratulations to the new store manager for a complete turnaround in the shopping experience! (And other people in our community are saying the same thing about their shopping experience!)"


Rep reply posted 2018-12-24
A rep from Bealls, Decatur, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Decatur, TX Shopper
Verified
5/5

2018-12-12

"Always positive, I find great savings"


Verified Bealls, Decatur, TX Shopper
Verified
5/5

2018-12-11

"The associates are very friendly and help you find what you need."


Verified Bealls, Decatur, TX Shopper
Verified
5/5

2018-12-08

"I was pleased with the little gifts I purchased for holiday parties."


Verified Bealls, Decatur, TX Shopper
Verified
5/5

2018-12-06

"I just didn't have enough time to shop! My husband was waiting for me in the car!"


Verified Bealls, Decatur, TX Shopper
Verified
5/5

2018-11-28

"Very satisfied with the prices and quality of all the items I've purchased! There's something for everyone"


Rep reply posted 2018-11-29
A rep from Bealls, Decatur, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Decatur, TX Shopper
Verified
5/5

2018-11-24

"I live in a small town Bealls is he only dept. store in the area where I live and I am very glad for having the store in Decatur, Tx. it meet all I love having the brand Alfred Dunner, Rebecca Malone and other good brand names"


Rep reply posted 2018-11-26
A rep from Bealls, Decatur, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Decatur, TX Shopper
Verified
3/5

2018-11-21

"When I walk in, the store is filled with boxes and clothes on racks cluttering the aisles so it makes it hard to manuever around the store and find what you need. I was in the store 20 minutes and not one associate came to greet me and ask if i needed help finding anything. I went to check out and stood for about 5 minutes without anyone suggesting to go to another register for faster checkout. Was not acknowledge at all. It is the only store with name brand in our small town so i will visit again. Please train your staff to be curteous and attentive to your customers. We are paying your salaries when we shop there."


Verified Bealls, Decatur, TX Shopper
Verified
4/5

2018-11-20

"The COMPUTERS ARE HORRIBLE IN the DECATUR, TEXAS Store! The Associates could be more friendly. I like the store in a small town it is helpful for quick gifts and needs."