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Product & services pricing
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Chance of future purchase:
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Verified Bealls, Kerrville, TX Shopper
Verified
5/5

2018-01-05

"Like the merchandise, sales,discounts and coupons"


Verified Bealls, Kerrville, TX Shopper
Verified
5/5

2018-01-01

"Layout is ok.displays should be more organized"


Verified Bealls, Kerrville, TX Shopper
Verified
4/5

2017-12-25

"The store is within walking distance from my job....very convenient."


Verified Bealls, Kerrville, TX Shopper
Verified
4/5

2017-12-13

"I like Beals most of the time, this trip which takes an hour door to door, was a late in the day spur of the moment trip, the store just seemed messy,the fitting rooms were messy, there was no help to find in the lingerie or shoe dep, and at checkout I had a friend with me who needed to have the specials and benifits **** with having a Beals credit card. It was a Tues. we got the over 40 benefit but there was no explanation to her about anything yall have to offer. I brought her to that store specifically to enjoy the great deals"


Verified Bealls, Kerrville, TX Shopper
Verified
4/5

2017-12-08

"This store is small, dressing room is run down, inventory is limited."


Verified Bealls, Kerrville, TX Shopper
Verified
4/5

2017-09-20

"Good but room for improvement"


Verified
1/5

2017-09-11

manager with bad attitude

"I come to the mall often I usually make a purchase in every store. I came here today and had already picked out a few things. I was going to pay for my items when I stopped to look at the sale rack that's when a guy who I'm assuming was either a manager or supervisor came out and stopped to fix some unfolded shirts he was saying things under his breath like "these damn people" he sounded like he was annoyed. I had to put all my things back. I wasnt going to make a purchase at a store where the employees had attitudes. If he was annoyed that's perfectly acceptable. But he didn't have to be so obvious about it. It's like he wanted people to hear him. Like he wanted to make them feel bad. It's his job to keep the store looking neat. It's a department store. You're going to have people mess up the organization to find their size. I wish I could have seen his name tag so I could have made a complaint. That's just unacceptable. If you don't like your job go to college and get yourself a degree and get a real job so you're not so miserable. Will never come back here again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified Bealls, Kerrville, TX Shopper
Verified
5/5

2017-09-06

"We don't have a Stage store here in our town, unless Bealls is considered a Stage"


Verified Bealls, Kerrville, TX Shopper
Verified
1/5

2017-09-02

"Have had several incidents at this store and after this last one, I have destroyed my credit card and will no longer shop here."


Verified Bealls, Kerrville, TX Shopper
Verified
3/5

2017-08-20

"decent, they were really busy and only two employees"


Verified Bealls, Kerrville, TX Shopper
Verified
5/5

2017-08-13

"I have not shopped at a Stage store. The one I shop at is Beall's. I love shopping there. I used to work for Beall's part time and loved it."


Verified Bealls, Kerrville, TX Shopper
Verified
1/5

2017-07-07

"I had to wait in line for what I thought was a customer. The associate working the register kept combining different items and providing the cost to the customer. After several combinations, the customer said, I'll just wait till tomorrow. When she turned around she had a store name badge on and then went behind the counter. As the associate was checking me out the previous customer' kept talking to the associate saying she'll just wait till tomorrow when she gets her check. The associate was pleasant to me while I was checking out, but the other employee kept addressing her-the conversation could have waited till I checked out-I only had one item. Again, the associate that waited on me was very pleasant"


Rep reply posted 2017-07-10
A rep from Bealls, Kerrville, TX, StageVL, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our call center at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”


Verified Bealls, Kerrville, TX Shopper
Verified
5/5

2017-06-11

"Great styles with affordable prices, my favorite combination."


Verified Bealls, Kerrville, TX Shopper
Verified
4/5

2017-05-26

"The Kerrville, TX location has a friendly staff, but very poor selection, especially in the girls section."


Verified Bealls, Kerrville, TX Shopper
Verified
4/5

2017-03-26

"this survey is way too long"