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Customer service:
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Verified Bealls, Lovington, NM Shopper
Verified
5/5

2020-03-12

"I managed to get everything on my clothes shopping list"


Verified Bealls, Lovington, NM Shopper
Verified
5/5

2020-03-03

"Love it it’s one of my favorite store in my town to go to"


Verified Bealls, Lovington, NM Shopper
Verified
5/5

2020-02-13

"Fue Excellente, Me gusto la experiencia y la ayuda"


Verified Bealls, Lovington, NM Shopper
Verified
5/5

2019-12-02

"Service is awesome and the quality of clothes is great!! I never go out the store without regretting what I purchased."


Verified Bealls, Lovington, NM Shopper
Verified
5/5

2019-09-09

"I love the store and the people working there, they are very friendly and helpful. I have been a customer for a few years and sadly I feel like it’s going downhill. Before they were able to help more and they still try but the poor sales people look like they are always super busy and when I need help they need to stop working on something else or run from finishing helping a customer to another one. This is not they’re fault but I believe they need to hire more people so they can continue to have a better customer service like before."


Verified Bealls, Lovington, NM Shopper
Verified
5/5

2019-08-11

"It was really great and i found everything that i needed!"


Verified Bealls, Lovington, NM Shopper
Verified
5/5

2019-07-01

"It was great the people working there are very nice and the store manager is super attentive with me and my family when we are shopping. Definitely I go back because of the great service we receive."


Verified Bealls, Lovington, NM Shopper
Verified
5/5

2019-05-18

"clerk was very nice. needed a gift and it was there and prices were cheaper than I thought. will be looking again"


Verified Bealls, Lovington, NM Shopper
Verified
5/5

2019-05-07

"I loved going into the store. A lot of new stuff and great and lovely people working there, they are really friendly and attentive. Definitely going back soon."


Verified Bealls, Lovington, NM Shopper
Verified
5/5

2019-05-07

"Employee was very friendly I love to come and just browse the store very organized and love the new expansion made"


Verified Bealls, Lovington, NM Shopper
Verified
5/5

2019-04-02

"I love shopping local and be able to find the brand I love"


Verified Bealls, Lovington, NM Shopper
Verified
3/5

2019-04-01

"STAGE is okay, but BEALLS did not make me as happy as I would have liked to be."


Verified Bealls, Lovington, NM Shopper
Verified
3/5

2019-03-13

"i am tempted to go back and get what i should of gotten discounted from my credit card but i dont have the time right now."


Verified Bealls, Lovington, NM Shopper
Verified
3/5

2019-01-08

"I buy a lot of clothes from your store. I am almost always satisfied, only if my online purchases don't fit the way I'd like. But the staff is just awful. They never greet you, even when you approach the register to checkout. They never speak, never thank you, never invite you back. I have seen them very friendly with hispanic customers, chatting and laughing, but as soon as a white customer is paying out, no hello, how are you, did you find what you were looking for, thank you, nothing. I have heard from a lot of other people that they have had the exact same experience. It is very obvious to everyone. I sincerely think that is affecting your sales at this store. I am not prejudiced in any way, I have friends of every origin, I believe the sales associates are very biased. Thank you and I hope you make changes."


Rep reply posted 2019-01-08
A rep from Bealls, Lovington, NM, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Bealls, Lovington, NM Shopper
Verified
3/5

2019-01-08

"I do usually find what I am looking for when I shop, it's just the sales associates at my local store are incredibly non-friendly. I usually try to order online to not deal with them. It is really bad."