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Chance of future purchase:
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Customer service:
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Return/Replacement policy:
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Verified Bealls, Lubbock, TX Shopper
Verified
5/5

2019-01-25

"I love the variety of coupons and points earned to spend."


Verified Bealls, Lubbock, TX Shopper
Verified
4/5

2019-01-25

"my experience was great always great prices.."


Verified Bealls, Lubbock, TX Shopper
Verified
1/5

2019-01-12

"Most visits to the stores are a pleasant experience and I often find clothing I enjoy wearing. This was just a bad experience due to a poor employee's negative attitude. I will still shop with Bealls but probably not at this store again."


Rep reply posted 2019-01-16
A rep from Bealls, Lubbock, TX, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Bealls, Lubbock, TX Shopper
Verified
1/5

2019-01-12

"This store was terrible to shop. Fitting rooms all over the store were locked, and when asked to use one was directed to one close to the restroom because the associates could not be bothered to leave the front desk area to assist customers. Very rude during checkout. Did not say thank you or anything after the receipt was made. Will not ever shop this particular store again."


Rep reply posted 2019-01-16
A rep from Bealls, Lubbock, TX, StageAM, has responded:

“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. We look forward to working with you so we can earn back your business. ”


Verified Bealls, Lubbock, TX Shopper
Verified
5/5

2019-01-07

"Loved that the associate was ready and willing to help us check out as well as look up any coupons or discounts I might already have on file. Did have some trouble with using your debit card system but she was nice and offered to charge on my card instead"


Verified Bealls, Lubbock, TX Shopper
Verified
5/5

2018-12-29

"The employees this location at have always been extremely helpful and courteous. Great store to shop at."


Rep reply posted 2019-01-03
A rep from Bealls, Lubbock, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Lubbock, TX Shopper
Verified
5/5

2018-12-29

"Store is well organized and staff is helpful. The only time I felt uncomfortable, was a few weeks ago when I took my daughter, son, and my younger sister with me. My daugher wanted to try on a few Christmas dresses before she decided on one. I felt like the staff was hovering over us around the fitting room as if we were trying to steal something. It was very rude and we are the last people who are going to steal something. The store had hardly any customers in it and 3 employees were standing around the fitting rooms watching us but never asked us if we needed help even though we needed other sizes that we go ourselves whle they just stood there. It was very weird but when I bought almost $500 in items that night, I sure have been treated differently when I go in but it should not have mattered how much money I was spending."


Verified Bealls, Lubbock, TX Shopper
Verified
4/5

2018-12-25

"It was a great experience got my Christmas shopping done"


Verified Bealls, Lubbock, TX Shopper
Verified
5/5

2018-12-25

"excellent service and great prices ,and love the coupons"


Verified Bealls, Lubbock, TX Shopper
Verified
4/5

2018-12-20

"some of the associates at the front pretend they dont see you as if they dont want to assist you not friendly, not smiling, nor talk with the customers. Not all of them but majority. I do enjoy going in and visiting with rick very sweet person and takes care of his customers well."


Verified Bealls, Lubbock, TX Shopper
Verified
5/5

2018-12-10

"would really enjoy if your would offer 4x to 5x mens clothing"


Verified Bealls, Lubbock, TX Shopper
Verified
5/5

2018-12-07

"It was a very blessed experience and I got more items on sale and cheaper than what I thought ....the two ladies that helped me were excellent"


Rep reply posted 2018-12-07
A rep from Bealls, Lubbock, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Lubbock, TX Shopper
Verified
5/5

2018-12-07

"Great Store!! I love shopping there always a wide variety and a great price."


Rep reply posted 2018-12-07
A rep from Bealls, Lubbock, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Lubbock, TX Shopper
Verified
5/5

2018-12-04

"I really enjoy the customer service. They're very well-mannered and they take care of their customers and give them whatever options are available."


Rep reply posted 2018-12-04
A rep from Bealls, Lubbock, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Bealls, Lubbock, TX Shopper
Verified
5/5

2018-11-12

"I love Bealls on 50th and Boston!"