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Customer service:
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Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-10-15

"Buena, Me encanta ir a Bealls, por las ofertas que tiene, y porque esta ordenado y es facil buscar lo que quiero."


Verified Bealls, McAllen, TX Shopper
Verified
4/5

2017-10-14

"Had a a varied selection of shoes including comfortable but stylish flats."


Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-10-13

"I was delighted to purchase 2 stylish Jean jackets. The cashier was very friendly and very helpful."


Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-10-02

"Como voy continuamente me encanta ir y ver las ofertas y nuevos,estilos de temporada"


Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-09-26

"Weren't many associates to help if needed but I didn't need much extra assistance today. When it came to paying the associate was great and went the extra mile to help get my previous payment taken care of and make my purchase."


Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-09-10

"En las tres tiendas de Bealls en las que compro siempre me siento muy agusto y en mi tienda más cercana ahora más agusto pues está mucho más amplia y cómoda."


Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-08-31

"I love it every time. I look for something that catches my eye and the prize, which the store always has."


Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-08-21

"There was lots of variety in clothing and store was clean for it being Tax Free Weekend."


Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-08-21

"I enjoy shopping at bealls"


Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-08-08

"I like this store. Great customerservice. Carrying name brand. Can use coupons. Love that"


Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-07-20

"I had a good experience, just one time did I have trouble being kind to one lady who worked there. Overall I've been a customer for years and regardless I'll continue to be one. I apreciate the clothing line and merchandise."


Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-07-06

"Great store... just needs more makeup options and availability"


Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-06-15

"Love it....lowers proces on cashier"


Verified Bealls, McAllen, TX Shopper
Verified
5/5

2017-06-14

"Muy buena, siempre encuentras algo diferente"


Verified Bealls, McAllen, TX Shopper
Verified
3/5

2017-06-04

"Most of my shopping experiences at Bealls have been effective with sales associates friendliness and helpfulness leave me happy;however, today, the sales associate that I checked out with with very impatient and rude. I asked her why she was so impatient with me and my mother-in-law and she said she wasn't. I noticed she was also rude to other customers before me because we waited for at least 10-15 min. She was disgusted and impatient, talked in a condescending manner and rudely responded to me when I asked to explain my ticket. I then asked her to cancel it and redo it and she huffed. We had to wait for another customer while my Mother in law went to get a top so she passed me over to another sales associate which ended up checking my items. She wasn't any friendlier either, even after I tried to tell her that the previous sales assoc. was rude, she merely ignored me and didn't offer an further assistance. I very unhappy with this service that even though this is where I shop at least once a month, I'm seriously thinking about going to another store altogether. I'm very sorry for my negative comments but that sales associate was downright rude with a thick spanish accent like we were like bugs that needed to be squashed!"


Rep reply posted 2017-06-05
A rep from Bealls, McAllen, TX, rbSTAGE, has responded:

“ Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. We sincerely hope to earn back your business.