"I enjoy shopping here because there are always good deals and you’ll never know what you’ll find that’s cute and on sale."
"The checkout lady, Usha, was very nice"
"Good experience, love the new home decor."
"I like that I was able to walk in the store, quickly find the exact shoes my son needed, and found out they were 20% off! The only thing that was disappointing was when I found the perfect shirt and it was not in my size. I was disappointed in the length of this survey, way too long with repeating questions."
"Had to wait 20 min. to get check out way to long, need more help in your stores."
"Products and prices were fine; but the associate was very vocal about her dissatisfaction about working on Sunday and during Thanksgiving. She said she was ready to go home and didn’t think it was right that she had to be there. It was very awkward and inappropriate; but a very good learning opportunity for my teenager about how ‘not to act’ when you have a job in the service industry/retail, or any customer service oriented job. Poor representation for the store; she should just quit if she’s that unhappy."
"They had really changed things around so took a minute to find the dept i was wanting. But i understand change and was pleased with my purchases. I did stand in line for awhile but the sales associate called some one to assist me when she realized it was going to take her longer with her customer."
"I would like to commend a lady named Carolyn, she was my cashier and she went out of her way to be helpful. She is friendly and nice."
"Love to shop at this store. Always clean and cheery atmosphere. Good quality of products."
"The store is being remodeled so that is why it was difficult to shop. Also, I was very discouraged that they do not have the coupons at the register anymore (I forgot mine). MY purchase was VERY small because of that!!"
"Overall ok. However,looks like a garage sale inside with clothes racks full of sale merchandise all the time. The new clothing is expensive and ugly. I am petite and that size is not in that store."
"Very great. This stage store has excellent customer service"
"Please reference back to question 31:1. Thank you"
"Your return policy is not the best. Your coupons are not always useable. I was supposed to receive a 15% off my order and did not receive it. Used my Beall's card so I could."
"Computer went down during another purchase and I had to take my items to another computer. Not a problem though."
A rep from Bealls, Paris, TX, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”