"Question emailed to Customer Service (prior to ordering) was answered promptly and thoroughly.
Bed and frame delivered right on time, were well-packaged, and included instructions for the frame that made sense.
Bed is so far a huge improvement over what it replaced!"
"So far so good my back does not hurt anymore when i wake up in the morning!"
"Great customer service, arrived on time."
"So far so good. Bed came undamaged. Watched a YouTube video on how to get it out of the box and on the bed. No problems so far. Bed in a box's customer service when ordering was exceptional. Had seen comments where there could be an order from the bed and we didn't experience that.
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"Quick delivery and a great deal. I love my new bed!"
"I ordered the bed in a box and anticipated it's arrival. It really didn't take all that long for it to get to me (around a week). I was expecting a very large box but because it is foam, they can fold and compress it into a managable size that allows for stairway travel much more convenient. It also did not have a strong odor after I opened the packaging, but did still let it air out for a while before putting all the linens on it. It hasn't taken me long to get used to not have the coil mattress and I'm very happy with this choice of bed, along with the price that didn't totally break the bank (just put a bit of a dent in it)."
"This is the second mattress that we have purchased from Bed in a Box. We love their mattress and the customer service is wonderful. We recommend Bed in a Box to all of our friends and family when they are in the market for a new mattress."
"Good experience. They delivered promptly and the product was as descried. I would recommend to family & friends."
"very compact and excellent delivery."
"Very comfortable. The process and delivery were outstanding. "
"Speedy service, great personal attention--answered all my questions before our order, which made it much easier for us to commit to such an expensive purchase sight-unseen. "
"mattress arrived on time, well wrapped, very easy to unwrap and set up. Comfort level is amazing ! Very easy process from start to finish with the whole online ordering."
"Product 3" latex mattress topper is perfect. Order rec'd on time."
"Everything is as expected"
"Best bed I ever had. Natural silk elegance gel in queen size was a little pricier than I originally intended to invest, but am happy I did justify it.
ps My back thank's you. "