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Product & services pricing
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Chance of future purchase:
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Return/Replacement policy:
0.00/5

Verified
5/5

2014-01-25

"My entire experience from ordering to sleeping was excellent! Highly recommended."


Verified
5/5

2014-01-25

"Purchased the Serenity Gel and are so thankful for the restful nights sleep since sleeping on this mattress. My husband is getting up in the mornings without back and hip pain. Really appreciated the great customer service from Glenda. She was most helpful and informative. We are very happy we made this purchase. "


Verified
5/5

2014-01-24

"We are very pleased with bed in a box. It was just what we wanted, thanks so much for a great product.
"


Verified
5/5

2014-01-24

"Great experience. Only negative was FedEx separated the two boxes in shipment and had to wait over the weekend to set up the bed. "


Verified
5/5

2014-01-24

"Arrived within two days, almost no smell right out of the box. Very comfy and happy with my new mattress"


Verified
3/5

2014-01-24

"ordering and delivery were fast and easy. Not adjusting well to the bed. Will try it a few more nights but may need to return it :-("


Rep reply posted 2014-01-31
A rep from Bedinabox.com, BedInABox.com, has responded:

“Hello ljustin,

Thank you for posting your feedback. We're sorry you're not sleeping as well as you hoped on the new mattress. Please give us a call at 1-800-588-5720 and we will do our best to help you.”


Verified
5/5

2014-01-24

"Arrived on time and in good shape!"


Verified
5/5

2014-01-24

"We appreciated the good service, price, and quality of sleep so far... THanks, Bedinabox!"


Verified
5/5

2014-01-24

"Had some questions about their product(s) so I called and spoke with an actual person and she was very pleasant and helpful. She answered all my questions and didn't try to sell me something I didn't need. So far so good!"

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Verified
5/5

2014-01-24

"very quick shipping and extremely comfortable."


Verified
5/5

2014-01-24

"Awesome bed! So glad we went with bed in a box. Saved a ton and haven't slept this good in a long time. Goodbye lumpy 'pillow top' hello foamy sweet dreams..."


Verified
5/5

2014-01-24

"We love our new mattress."


Verified
5/5

2014-01-23

"The lady i spoke with was helpful and my order arrived when she said it would. First time I slept on the new mattress I awoke with no shoulder pain. So far everything is great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2014-01-23

"It was a speedy, simple, satisfying purchase experience, and the mattress is very comfortable. All that remains is to wait and assess its durability."


Verified
5/5

2014-01-23

"The ordering experience could not have been easier and the delivery was unbelievably fast. I would recommend them to anyone. This is my 2nd foam bed (my previous one came from a different company and was delivered dirty) this one came spotless. The most difficult step was removing it from the very nice bag that it came in - I didn't want to cut it out."