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1/5

2019-08-29

CONTINUED BILLING CREDIT CARD after Service cancelled

"Purchased (3) months of service from Been Verified.com on Jan 31, 2019. Less than 30 days later, I cancelled/closed the account via a phone call to 1-***-***-****. However, my credit card continued to be billed (2) additional times (a credit card number is required to open an acct with Been Verified).

When I called to explain the situation, they immediately said:
"All phone calls are recorded and there is no record of your phone call. However, as a courtesy to you, we will refund one of the two additional charges".

How quickly they wanted to put me 'on the defensive' with the "record all calls" statement and then just as quickly offer to refund one charge. How many people agree to this just to put the issue to rest? A unethical but lucrative business practice, indeed.
"

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Verified
5/5

2014-10-12

"I found a really great guy. Love at first sight, no doubt! I knew that he was "the one", but also knew that no one is perfect, and that he had a past. I used BeenVerified to run a background check, just to be on the safe side. It helped to give me peace of mind, and it confirmed that fact that he wasn't hiding anything from me. We are very happy, and are getting married in a few months, and are enjoying planning our future and life together. Thanks, BeenVerified!"

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Verified
5/5

2014-09-23

"I was lost trying to find my aunt's house for a family reunion. Looked her up quickly on beenverified on my phone, plugged her address into my GPS, and was able to get there without missing the party! Thanks beenverified!"

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Verified
4/5

2014-09-22

"I recently signed up for BeenVerified.com to review public records regarding a house I was purchasing and found the service to be great."

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