"Terrible customer service item returned and they refused to refund. Because we could not prove that the tray was damaged in transit. Note when returning the item, we insured it but used the original packaging. When we tried to claim due to Bella bathrooms refusing to refund us we were told that the insurance would not pay. This is due to the original packaging not being adequate. Do not use this company, If there is any risk you may want to return an item"

"Products are OK but customer service is so so bad. Missold a product and when trying to sort it out their answer is to hang up repeatably I guess hoping you give up. I would suggest you buy from elsewhere."

"DEAL WITH THIS BUSINESS AT YOUR PERIL! Checked in advance and assured products in stock so Order placed 2nd December 2011. Money taken from card immediately. 5th December email received to say "Your Order Has Been Shipped". 6th December email received to say items out of stock until 12th December. Called THEM on 14th December only to be told that complete order would not ship until January."