"I ordered a small sweatshirt and after a month! a very thin poor quality T-shirt arrived!!! My daughter could not even fit into it and she normally wears and XS. When I measured the piece it was only 17 1/4 inches across!!! They would not refund for the full price, they would not accept responsibility that it was a flimsy t-shirt material instead of a sweatshirt and basically would only offer a 15% refund with a coupon for 15% off next order!!! As if I would be stupid enough to buy from them again. Save your money and buy from a different site!!!! If no stars was an option that is what I would give!!!!!!!!!!!!!!!!!!!!!!!!"
"I ordered in June, It is now end of August, summer is over, and I finally received two out of 5 items. One item I really like the bottoms. (Stripe high waisted) But the top ( orange ) is very cheap looking and doesn't fit properly. The second item is a design disaster! One piece, white with green leaves. Down the middle is kriss cross string it looks hot! Butttt the part with pads to cover over ur chest only reaches above ur belly button. Lol No human can fit in this not even a child. Not anyone with a torso anyway...
It was very cheap and is why I ordered 5 bathing suits. Now I kno why, improper design and takes half a year to get ur items. And no one to speak to, just email.
Save the trouble don't buy from here no matter how appealing the pictures look. "
"This site makes fake products and take photos from elsewhere. I bought 5 items in one order and all 5 were crap. Nothing like the photos, really bad quality and you can tell they looked at the photos they posted and made their own version, different design and everything! I told them I want me money back and the message they send was a complete joke:
Dear Customer,
We are sorry for the late reply. As you can see, we’re able to offer you amazing discounts with high value products. BB7179902836059818
（item#105249_2，49343_2，109894_2）
It might not 100% match the one on website due to difference product batches. We hope you could understand.
We believe the item you received is adorable.
We have also gotten much praise and positive review from other customers.
Sincerely hope you could keep it.
For your inconvenience we can offer 15% off for your next purchase.
Could you please accept our sincerity?
Await your kind reply.
If you have any further questions,please feel free to contact us.
Best regards from Bellelily
Ivy
Customer Representative
http://www.bellelily.com/
"
"DO NOT BUY!!! I purchased a dress and it's not even the same color or patterned flower as the floral dress the picture was. It also came in some cheap silkly material and was way way waaayyy too small. Such a waste of money!!!! I thought I would give them a try despite the bad reviews but don't even give them a chance like I did. It's nothing like the picture horrible quality and the size is extremely off. Very unhappy!"
"The size chart is incorrect! I received my product after 3 weeks and nothing fit. I contacted them after I had to take pics with a measuring tape to show the sizes to be wrong and they offered me 15% off a future product! I told them basically they stole money from me because they list incorrect measurements. DO NOT PURCHASE ITEMS FROM THEM"
"I paid extra for expedited shipping, not only did the package not arrive in time for the event I ordered it for. They were unapologetic, offering 10% off my next order. I'd rather cut off a toe than order from this sham of a company every again."
"You will not get a response for your complaints, a refund or a store credit. Your money will just be taken and you will end up with extremely cheap looking and disgusting clothing which is in no way comparable to the pictures on the site. DO NOT EVER BUY FROM THIS SITE."
"It took an extra 2 weeks for delivery! As soon as I took the bikini out of the bag the clips broke off the back and didn't look like the picture. DO NOT WASTE YOUR MONEY "
"Paid 5 dollars for 5 to 8 day shipping 13 days later not even in transit."
"I wish I would have looked up this company before I ordered from them. They advertise such nice t-shirts.. I ordered an extra large and it was probably really extra small. Reading the return policy they don't take it back, and they don't give you a refund. How can they continue to operate and rip all these customers off? Someone needs to look into this scam company."
"Belle Lily should be Banded from selling clothing to USA. Unless you are a seamstress you will never get a clothing item that fits and they will not take responsibility for their errors even after proof following their on policy. Horrible customer service with lack of comprehension.
"
"They don't send you the right items and they don't send you your money back I wish I look up the reviews be for ordering please don't order from this website "
"My experience was absolutely terrible. I never received my last item and I couldn't find a phone number to express my concerns and company shortfallings. This company is ridiculous, all the clothes come from China, so an XL there is like a medium here, and when you try to contact them because the clothes are absolute **** (sewing is incomplete) there is no number, just a site you can complain at. I never got all of my items and that should be resolved. Not only did all my items not ship, but two items I did receive had extreme sewing issues. I know how to sew, if I wanted a **** sew job I would have done it myself, but you're a company with a higher standard, though you refuse to give people the higher standard they pay for...what the hell is that? Please contact me contact me to resolve this. "
"Do not buy from this site!!!! The dress I ordered came from China and looks nothing like the picture. It's very disappointing!"
"I ordered a dress that was shown to be a racerback and it came completely different than described- 100% different dress. I sent them pictures explaining why I wanted a refund and they did not supply it nor did they communicate with me at all regarding their obvious error. "