"I purchased a few services from Ben Jen Online including the printer help service and the virus removal service. I had purchased a printer from Best Buy, and the Geek Squad offered to help me set it up for an astronomical price. I did some searching and came across Ben Jen Online. They offered me a great price when it came to setting up my wireless printer. Chris, the technician was FABULOUS! He got it working in no time. Since the session went so well, I also told him that another computer of mine was running really slowly and there was a lot of pop-ups. Chris told me that I may have some malware on my computer. He took over my desktop and was able to remove them on the spot. I will definitely recommend their services to my friends in the future. "