"We needed floor mats for our 2010 Forester. Berman had the best. The mats are genuine Subaru parts so they fit great. We recieved the mats quickly and was kept updated. Ready for winter. Couldn't be happier. "
"Professional and good service "
"I ordered a shifter online. It took them a week after they received it to ship it to me. I called to ask where it was, I was told it was shipped come to find out it hadn't. So if you need parts shipped don't bother you'll be waiting."
"Able to purchase a part online in a few minutes with no hassle."
"found and purchased really fast and easy"
"Tim was excellent to work with. Understood my challenges locating new OEM parts."
"Called to confirm fitment. The gentleman was knowledgeable and courteous. He confirmed it was in stock and when it would ship.
Update.
Will not be using again. Did not ship when specified. Unable to speak to someone for days. Once order is placed they ghost you. Part was in stock and should have shipped 6 days ago."
"Called with vin to confirm fitment. They did. He also confirmed they had it in stock. I asked if I order it now when will it ship. This was Wed. 11am est. he told me today. They just now created a label to possibly go today Mon.. Thursday was a holiday but they were open Fri. and Sat. Bait and switch! Once you place the order you cannot get someone on the phone. Order from someone else like University in Columbus, OH."
"Thanks for having a sale on transmission fluid . It was a great purchase, especially with free shipping !"
"I looked up the items I needed on the Subaru website. I then called Berman Subaru, Bensenville, IL. I spoke to Jason and he helped me confirm the part numbers. This allowed me to shop confidently and order them online. Jason was very friendly and patient with me."
"friendly customer service person"
"Quick find and ease of payment."
"I ordered Subaru branded crossbars at 6pm and they were packaged and shipped by 230pm the following day. Great service!"
"Hard to filter through to look at items. Probably would buy more if I could see it more organized or more precise results"
"Some difficulty navigate to correct ordering location."