"Tim was excellent to work with. Understood my challenges locating new OEM parts."
"Called to confirm fitment. The gentleman was knowledgeable and courteous. He confirmed it was in stock and when it would ship.
Update.
Will not be using again. Did not ship when specified. Unable to speak to someone for days. Once order is placed they ghost you. Part was in stock and should have shipped 6 days ago."
"Called with vin to confirm fitment. They did. He also confirmed they had it in stock. I asked if I order it now when will it ship. This was Wed. 11am est. he told me today. They just now created a label to possibly go today Mon.. Thursday was a holiday but they were open Fri. and Sat. Bait and switch! Once you place the order you cannot get someone on the phone. Order from someone else like University in Columbus, OH."
"Thanks for having a sale on transmission fluid . It was a great purchase, especially with free shipping !"
"I looked up the items I needed on the Subaru website. I then called Berman Subaru, Bensenville, IL. I spoke to Jason and he helped me confirm the part numbers. This allowed me to shop confidently and order them online. Jason was very friendly and patient with me."
"friendly customer service person"
"Quick find and ease of payment."
"I ordered Subaru branded crossbars at 6pm and they were packaged and shipped by 230pm the following day. Great service!"
"Hard to filter through to look at items. Probably would buy more if I could see it more organized or more precise results"
"Some difficulty navigate to correct ordering location."
"Ordering same product as before"
"My first experience ordering from you. Hope shipping is fast and safe"
"I contacted the seller prior to ordering to make sure I'd receive the items in enough time. They said it would take a few days to get one of the items in stock, no problem, but as of now, My order is filled, and just sitting, waiting to be picked up by UPS for about a week. When I reached out to the seller, they just said, it hasnt been picked up by UPS.....ok, how about letting me know WHEN UPS will be picking it up....Im guessing they get a daily visit from UPS, so Im not sure where the hold up is, but Im not very satisfied at this point and the customer service has been mediocre at best...."
"Your system would not take my address. I had to leave and look up APO. I needed to know when delivery was expected abd did not see it. Would have preferred to pay with PayPal. Not a great experience. Man in Parts Department who referred me to this page was extremely helpful and nice. "
"It took 5 attempts to take payment."