"I ordered 4 Pentax camera batteries with expedited (3-4) day shipping, when they didn't arrive I assumed the shipping had been changed to the standard 10 day, but when I called after 14 days, they said the order was canceled 7 days after being placed. Checking through my e-mail inbox, all had was a confirmation of the order with 3-4 day shipping, no notice of cancellation. The website customer tracker had no record of an order at all, so I had to call and wait on hold to find out it was cancelled. Also, if I was supposed to have it hand within four days, how come it took 7 days to cancel it? They should have known much sooner theat they couldn't fulfill it, and also had a record of it online for me. Can't recommend doing business with a company so disorganized and slow. "
"Ordered Laptop battery 5/30, office in NJ, received e-mail stating it was "shipped" on 5/31via USPS
Never left USPS, sent e-mail asking why not shipped, received new tracking number via FedEx
Arrived FedEx and actually shipped 6/5, from California SIX days later
Original estimate delivery was 6/11
New estimated delivery 6/14 to Buffalo NY.
NJ is two, maybe three days from Buffalo, why was it shipped from the west coast? I bought it from them on the basis they were located close, not 2500 miles away. "
"I ordered a lithium-ion camera battery from BestBatt. Upon receipt I followed their instructions for charging. The battery loses all power after as little as 6 hours, even without use. So I sent them an e-mail via their support link on their website---received no response after a week and a half. Then tried calling their 1-800- customer support phone number---again, no one at home--"leave us a message." Then tried requesting a Return Merchandise Authorization (RMA) using their website's customer support link---get an error message upon submitting: "Error - try again with new verification code." But they don't provide a new verification code! Conclusion: BestBatt only wants your money, not your business."
"WE ORDERED 2 BATTERIES AND THEY ONLY SENT US ONE, BUT CHARGED US FOR BOTH. WE HAVE TRIED REACHING OUT TO THEM MULTIPLE TIMES AND NO ONE HAS EVER CALLED US BACK. THIS COMPANY DOES NOT HAVE CUSTOMER SERVICE AND SHOULD NOT BE IN BUSINESS."
"They give a tracking number, yet no item arrives at USPS. When you call to complain ( they refuse to respond to emails) about the whereabouts of your order ... they lie and dance around on where your order is. They tell you your item has shipped, yet USPS says no, I'm sorry we don't have the item to ship. Straight up rob you of your money and refuse to refund. Do yourself and others a favor ... don't do business with this company. Time will inflict Kharma on them ... I just wish I could get my hands on them. "
"Horrible service,communication and business ethics. This is the WORST company on the internet! Ordered a cable for my Olympus Tough on 7/4/, still haven't received it on 7/14/2017.
But have received (2) bogus tracking numbers for USPS,
They **** !"
"
Item was supposed (in stock)
Then,bougth item on June 30th.On July 3rd have I received from saler an USPS tracking number with pre-shipment status.
On July 5th BestBatt gave me a complete shipping fee refund and comfirmation that item was shipped on July 5th.
One week later,July 12th,have not received parcel and USPS trackig number still shows pre-shipment status.
Please look at this : LZ133431730US "
"They sell wrong batteries for NIKON D3400 also refuse money back.
Very bad way of business."
"I bought a replacement battery for my Macbook Pro 2015 recently and have noticed the new battery simply cannot sustain itself too long. I run graphics-intensive software for work and noticed the power gradually declines even though it's plugged in. If I leave it unplugged overnight the battery goes to less than 10%. But the worst thing is I've lost two macbook chargers (priced at $80 each, that's $160) because the defective battery overheated my chargers. Best to just buy genuine Apple battery, you'll save money and headaches in the long run."
"Prompt shipping. Have had battery several weeks. Works well in my Leica. No problems."
"Originally I ordered 8 AC power supplies for several Canon 7DMKIIs. Four of the DC Couplers didn’t work. They would slide into the battery chamber 90% of the way and stop. I couldn’t close the battery door.
They sent me 4 replacement DC couplers the very next day . One of the replacements does not work. It goes into the battery chamber and I can close the door, but it does not supply power to the camera. I do not see any contacts in one of the slots. I tested that coupler with a power supply that works, still no power to the camera. I emailed customer service because I couldn't get through on the 800 number. No response. I called later the same day and got through.
They sent another DC coupler two days later. It finally works.
I found their prices to be very good, but their quality control is lacking.
"
"I located the battery for my camcorder easily on the web site, and the charger to go with it was right there too. Nice layout and good folks to visit with. Got it real fast using the flat rate shipping. Everything looked good when it arrived and works super. Thanks much for the help!"
"When the charger that came with my camera died I found this one on the bestbatt site. It was a great deal and arrived early. The batteries charged properly and held a charge. So far so good. I feel that this was a very good replacement for the original."
"Bought a DC coupler for a Fuji X-T1 which was advertised as compatible. IT IS NOT. BestBatt insisted that I pay return shipping. That's 3.99 each way, 6.98 in total, for an item which cost 20.00.
If you think there is even the remotest chance that the item will not work I would get it from someone else. These guys will not pay for return shipping and will not refund original shipping."
"excellent customer service and fast shipping, receive the shipping confirmation within half hour.....surprised me , i bought a Dewalt battery, it just works very well. A big recommendation to all"