"Avoid doing business with this site. No one answers the phone or returns calls. Waited for a week for shipping feedback, when I called for a status update the site cancels my order without notification."
"I must echo Anthony's comments. Placed an order on July 8 and quickly received an e-mail that the order was accepted and in initial processing. Since then, absolutely no communication. I have also e-mailed and called numerous times only to get a recording to leave a message which will "promptly" be returned. Promptly is a relative term, and my definition certainly does not match their's. They had great selection, and perhaps the item I ordered will be high quality and a good deal, but at this rate I will never know."
"I am not sure if this company is a scam or not however I ordered furniture from them on May 14, 2013. I received an order confirmation, but have not heard a word from them. I have eailed them twice and called leaving numerous messages to call back as I was looking for an order status. Today is June 4 and have not received what they say on their website...."we pride ourselves in providing the highest level of customer service to ensure that all of our customers receive not only a quality product at a Best Deal Price, but the most enjoyable buying experience in the furniture industry. I am sorry I ordered from them if this is their way of providing the highest level of customer service. They're a joke!! Don't buy from them! "
"Luckily, I was one of the few people who stuck to their guns and called before placing my order.I just had a weird feeling and knew something was wrong (womens intuition). I wanted to purchase a sectional sofa that was listed at Wal-Mart for $699. I noticed that they had two seperate websites both with the same item listed at different prices. They also offered free shipping. Furniturebest.com had the item listed at $592.02 and wanted $138.46 for shipping, totaling $730.48. Bestdealfurniture.com listed the item at $657.80 and wanted $0.00 for shipping, totaling $657.80. Both sites had the same Customer Service number 1-***-***-****. When I asked why the prices conflicted he said "some people like to pay a low base and high shipping, and some people want to paya high base and low shipping." What kind of concotion is this is answer, and company. Then he uses the typical bs explanation, "we are under new management." Then he tells me to surf the web and if I find the item at a lower price, call back. I told him I did at Wal-Mart. He told me I should contact Wal-Mart then. So basically I would not recommend anyone purchasing or doing business with this company. It looks like a scam (based off legit reviews. And as you can tell they post their own reviews. Be Smart And Look Elsewhere!!!"
"Good, easy to order. The manufacturer was out of one of the pieces we ordered, we had to wait for a while until they restocked but they followed with us and delivered the missing piece as soon as it was available. Will do business with them again."
"Best Deal Furniture store is really impressed with the selection. My wife and I were looking for a new bedroom and they helped us customize one. My wife is really picky so she always end up customizing her stuff. The sales person we worked with was really understanding and not pushy at all .. luckily for all the time we spent with them .. We were able to walk away with a new bedroom set we loved !"
"I bought dining set from this company, and I am very happy with their service. My order was quickly delivered and everything was as I requested. I can highly recommend this company to anybody interested in a quality furniture and prompt delivery.
Vladimir "
"Gre
Great customer service overall! Awesome furniture selection and knowledgable staff. I will definitely be making future purchases with them. "
"I've recently bought a sofa through this website and I'm very pleased with the service provided. Good product at very reasonable price. "
"This was my first but not last purchase from BestDealFurniture, they behave professionally at every level. The ordering process was easy, they followed up by email at every step, and the item was delivered safely and on time. Really, a completely uneventful transaction ... which is a good thing. Will recommend this store to all my friends."
"Great experience, everyone was exceptional!!! All of my questions were answered very professionally. I have already recommended this online store to others and will place them on top on my list for all future purchases."
"I was absolutely thrilled with my purchase overall.The free shipping and delivery were phenomenal Furniture itself arrived as promised, in perfect condition and the customer service was second to none! Will most certainly be recommending to family, friends and colleagues!"
"I purchased bedroom set from this online store. They have great furniture selection and very competitive prices. Customer support was very helpful when I called for help. Website itself was very easy to navigate. The set was delivered in good condition on the promissed date. I will buy from this online store again."
"I am very unsatisfied with my transaction with Best Deal Furniture! They 'sold' me the product and took the money out of my bank account, then sent me an email saying that the product was suddenly unavailable! Not to mention the fact, I tried to cancel my order on Monday and the man I was speaking to was seemingly mocking me. Now I am waiting for my funds to be replaced into my account, we will see how long that takes. Very unsatisfied! NEVER doing my shopping here again!"
"They sold a product that (after the fact) was "no longer available". If you do not have a product, UPDATE your inventory. To make matters worse, they (BDF) still have the same bed listed, two days later. Very unprofessional."