ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.19/5
Chance of future purchase:
4.46/5
Shipping & packaging:
4.38/5
Customer service:
4.33/5
Return/Replacement policy:
4.32/5

4/5

2023-04-01

semi experienced people doing their best

"purchased a ibuypower slate mesh 6 - good deal for the money"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-23

Best PC

"Had a great time buying it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-23

pc

"it was easy and a pleasant process on getting my pc"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2023-01-17

Five star computer

"Nice computer,it is big so you will need space lighting is really nice!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-14

Experience

"Well, it was definitely a nice and smooth experience purchase! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-06

Very nice

"Lots of gaming stuff and so much more."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-04

Great Computer

"Hands down best customer service I have experienced in awhile. They answered all questions and was able to set up a install within the next week. The GEEK squad was awesome as well. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-02

Best Purchase Ive Made

"I went to my local best buy to get a PC for my son. The associate there was very knowledgeable. He ended up recommending the CyberPowerPC - Gamer Xtreme Gaming Desktop - Intel Core i5-11400F - 16GB Memory - NVIDIA GeForce RTX 2060 - 500GB SSD - White. It was exactly what I was looking for. This PC was for my son as a Christmas present and he LOVED it. Was able to easily set it up and was an easy setup to connect with two monitors for his gaming. Runs great and the quality is amazing!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-30

Upgrade Computer

"Best Buy provided excellent help from sales associate, and I was able to find the product I needed at a fair price. The information provided was excellent and helped me make my decision on the purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2022-12-26

IBUYPOWER PC

"The purchase of my PC was excellent. The speed of the PC is flawless and easy to setup."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-23

got the pc i wanted in working order

"Got my PC sent to me from the store within the time estimated in working order. it was a cyber power i5 2060 for $959.99 I would buy again from them"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-18

Best Buy Experience

"I bought a gaming PC from best buy and they gave me the best service,"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-17

pc

"really great service and the pc is great "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-16

Really liking the CyberPower PC for gaming

"Staff very helpful and curteous!"

Detailed Review Benchmark + -
Pricing of products and services

1/5

2022-12-13

customer service is terrible

"cancelled a refrigerator order - must do it online - BUT it has been 18 days and they forgot the first week to issue a refund. it just kept saying in process. So then i got an email saying refund was issued that was 11 days ago and now 4 phone calls numerous transfers, much time on hold and still no one who could help. one lady gave me the number of their credit card which i dont have. another told me it could take a billing cycle of my credit card. another told me i would have to drive to the store. ok so you have to cancel online but if you dont get your money back, you have to drive to the store? or wait 30 days on your credit card to see if by chance they have issued? I will never buy a thing from #bestbuy again. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges