"Hands down best customer service I have experienced in awhile. They answered all questions and was able to set up a install within the next week. The GEEK squad was awesome as well. "
"I went to my local best buy to get a PC for my son. The associate there was very knowledgeable. He ended up recommending the CyberPowerPC - Gamer Xtreme Gaming Desktop - Intel Core i5-11400F - 16GB Memory - NVIDIA GeForce RTX 2060 - 500GB SSD - White. It was exactly what I was looking for. This PC was for my son as a Christmas present and he LOVED it. Was able to easily set it up and was an easy setup to connect with two monitors for his gaming. Runs great and the quality is amazing!"
"Best Buy provided excellent help from sales associate, and I was able to find the product I needed at a fair price. The information provided was excellent and helped me make my decision on the purchase."
"The purchase of my PC was excellent. The speed of the PC is flawless and easy to setup."
"Got my PC sent to me from the store within the time estimated in working order. it was a cyber power i5 2060 for $959.99 I would buy again from them"
"I bought a gaming PC from best buy and they gave me the best service,"
"really great service and the pc is great "
"Staff very helpful and curteous!"
"cancelled a refrigerator order - must do it online - BUT it has been 18 days and they forgot the first week to issue a refund. it just kept saying in process. So then i got an email saying refund was issued that was 11 days ago and now 4 phone calls numerous transfers, much time on hold and still no one who could help. one lady gave me the number of their credit card which i dont have. another told me it could take a billing cycle of my credit card. another told me i would have to drive to the store. ok so you have to cancel online but if you dont get your money back, you have to drive to the store? or wait 30 days on your credit card to see if by chance they have issued? I will never buy a thing from #bestbuy again. "
"I bought this PC for 3d Modeling/3D printing, I have 4 FDM 3D printers and one SLA 3D printer and now I added a laser machine and a rotary engraving router machine.
They all work fine.The graphic card is more than enough for my use and the PC looks really neat with the colored fans.
The swinging lateral door (on the left side if you look ia from the front) is a very cool and useful touch and is extremely easy to open.
I bought it during the black friday sale and now it sells for about $500.00 more. The overall design of it is very elegant (I have the white one).
It has more USB ports than I need, but you can never have too many. The power supply and hard disk are neatly hidden under the visible chassis.
The fans are the first and main thing you see when looking at the computer.
It's a good gaming computer and it's silent. I recommend it for intermediate gamers."
"Best buy is complete garbage now compaired to Amazon.
They will deliver late, monkey customer service. I lost complete trust to this company and will never buy from them again.
And the customer service was telling me I'm wrong after my order had been late for 10 days.
What a joke company "
"I bought a CyberpowerPC desktop through Best Buy. Here are the specs: CyberPowerPC - Gamer Master Gaming Desktop - AMD Ryzen 5 5600X - 16GB Memory - NVIDIA GeForce RTX 3060 - 1TB HDD + 500GB SSD - White.
Cyberpower build excellent computers. Highly recommended."
"The whole transaction was effortless. I was able to purchase my PC and get it shipped to me the very same day. I only had one issue with my purchase the stock fan cooler was not cooling my PC CPU efficiently so I swapped to a water cooler. No issues with my purchase after swapping the CPU fan."
"Online ordering was easy, I did have to wait a minute to be helped but once I was helped they helped me load into my car!"
"In recent days, I've been unable to view web pages on MSN.com without having a huge Best Buy ad come up when I'm in the middle of trying to read something. I then have to allow the ad to progress a bit before a little arrow shows up allowing me to reduce it down from over 1/3 page size to about 1/6th page sixe, then another click on an "x" that shows up allows me to close it. It happens over and over. It's no different than if Best Buy came up to me and slapped me across the face. It's downright mean. If Best Buy is so pathetically bad that they have to go that low to try to get people to come there - don't. They need to fail and learn that treating customers so badly will hurt. I will never-again buy anything from the nasties."