ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2003-03-30

"BestByte is run by great people, their shipment is fast, and at a great price. The products are excellent and the price is so nice. The cooling supplies and overclocking gear are awesome, I have ordered several times and will continue. Reccomended to EVERYONE!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being easy to reach
Being knowledgeable
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

4/5

2003-03-30

"This is my second time ordering with Bestbyte. I ordered 4 80mm Vantec Tornados and 2 92mm. I placed the order on a Friday, my card was charged on Saturday, but strangely my package didn't go out till Wednesday. The package came just fine and the fans work great...other than hardly being able to hear myself think when they are on high speed, but that's just what I wanted. I would still order from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-03-26

"Ordered on a Saturday and got the confirmation email quicky but emailed them back to see if I can change my shipping way. They failed to reply after many (~15) emails were sent. I also called and no answers 2 times."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is consumer focused
N/A
Is easy to do business with
N/A
Is trustworthy
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

1/5

2003-03-26

" placed a order on the 18th for 4 LED fans for a customers PC I receivied a confermation e-mail shortly after. I did not here anything about my order for several days (8) to be exact,sent them four e-mails inquiring about my e-mail..nothing So on the last e-mail I told them "To whom it may concern,I have inquired about this order on three different occasions to which NONE of my emails (this makes the fourth) were answered so I am canceling my order please refund me my money I will also dispute any charges on my credit card.
The only reply I got was 5 hours later "your order has been shipped" surprise surprise, I don't think these guys have any stock on hand(which is decetiful) they order it as it is ordered. All I can say is good thing I have a patient customer or I could have lost some business I will not be doing business with these guys again and I would caution anyone else thinking about doing it.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
N/A
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-03-21

"I ordered a tube of Arctic Silver III from them for $4.99 including free USPS 1st class shipping on 3/11. I was a little paranoid because of the lack of tracking number but for $4.99 what the heck. It showed up on 3/15. It was in a small envelope with about 45 cents postage on it.

Newegg has this for $6 but they charge another $6 for UPS shipping. That doesn't make sense.

BestByte should have a greater selection of products and I would be even happier. This is a good outfit, particularly for small, cheap items.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-21

"Nice, smooth buying experience! I purchased 3 case fans (2 reg, 1 led) & payed with a money order. Received them *very* quickly, packed nicely, & just as described. They're cooling off my gaming rig as I'm typing this. I plan on purchasing from this company again when I need more case accessories."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
N/A
Overall technical support
N/A
N/A
Overall customer service
N/A
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-03-18

"Bought PaxMate sound dampening kit, Arctic Silver Thermal Adhesive, two rounded IDE cables, and one rounded floppy cable. Great price, got the stuff promptly. Would definitely buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-15

"I'm the owner of Lethal PC. Our company has been buying from Best Byte for about a year now. They always get out products to us on time and are easy to deal with. I have recommended customers to buy from them and would say that no one should have a problem buying from them. Their prices are fare and they give quick service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2003-03-14

"I placed an order on March 9th. I received an immediate order confirmation. Then I heard nothing for two full business days. So I sent an email requesting order status. I waited and heard nothing for another two full days. Placed a call. Got an answering machine. 4 days and nothing. Emails go unanswered. Phone goes unanswered.

Finally in frustration I send them an email requesting that they cancel my order, and informing them I will be disputing any charges to my credit card.

6 hours later I receive an email informing me that the order has shipped, however attempts to track the item are met with "Billing Information Received * UPS has received shipper's billing information electronically", but no tracking information is available.

My original email requesting status still remains unanswered.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
N/A
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Being easy to reach
Overall technical support
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-13

"Fast shipping, advertised product, very competitive pricing. Bought several Thermaltake Smart fans and some misc modding stuff. I would certainly deal with them again without hesitation."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-09

"Ordered 1 Black Round 18" IDE cable on Saturday.
on the next Saturday recieved it.
Very nice cable, very flexible exactly as described.
My word of advice, order on Monday. My cable didn't get shipped till tuesday, then it took 4 days to get here and I used the express shipping.
Great company though.
I would use them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2003-03-06

"Was very dissapointed when my product didn't even ship for 3 days because I didn't choose to use 3 or 2 day shipping. Then after I got the product and wanted to return it, they said I would have to send it in, then they would have to check with the manufacturer to see if it can be replaced, and then possibly they would refund me my money, minus 15% restocking. if not, I would have to pay shipping to ship it back to me. So I would end up paying $15 in shipping in the whole ordeal."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-04

"Very satisfied. Got everything I ordered in the time they specified on the website. Would buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-03-02

"Ordered some Arctic Silver 3 for only $5 free shipping regular mail. Supposedly takes a long time. I got it in 5 days. Not bad. I'll be buying from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-02-27

"I bought 2 case fans from them and the prices were good. The shipping was quick. I ordered on friday and recieved on wednesday."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process