"I purchased an Enermax 350W PSU from Enermax. I wasn't at all skeptical of them, because they had such good ratings here. The PSU arrived on time, in a nice box with newspaper to keept it from braking, just as described. Transaction was perfectly smooth, and great deals! I would buy from again! PS: My 3.3V line is running 3.51V :)"
"I ordered a shim from these guys. I think their company is overall good, but it took over a week for the shipment to come in, after I ordered Priority 2-3 days. What they failed to indicate is that they actually shipped the product 1 - 2 days AFTER they had sent me an email notification that it had been shipped. Also in the email they sent me a false Tracking number. I called in and the rep told me when they shipped the item, plus told me the correct tracking number. I have no ill feeling toward BestByte and I'd buy from them again, but THEY NEED TO IMPROVE THEIR ORDER TRACKING SERVICE."
"Great people and efficient shipping. Wit normal $5 shipping, I got the heatsinks for DDR ram in only 5 days from the order date. Will definitely use them again and again!"
"YumYum001: you are looney. how can you blame rusted equipment on the distributor? i ordered TWO AX-7 heatsinks and they were fine. You should take up your complaint with Thermalright
I have ordered 3 times from this company and I have been very satisfied: total 50+ fans, 5 heatsinks, 7 Mitsumi optical mice, and other misc. like fan guards, wires etc etc.
All of my orderes were shipped the same day and arrived two days later. I ordered monday morning, received Wednesday afternoon.
deciding on the right equipment can be a difficult sometimes. I called them and somebody answered the phone (which is a GOOD sign, considering all of the bad on-line vendors) within 2 rings. I explained my situation and they even suggested some hardware that isn't listed on their website. I always do lots of research before I spend my hard-earned dollars, and the phone rep (Barry) was very honest. My order invoice showed up in my Inbox within 5 minutes and shipping confirmation by the end of the workday.
I am very satisfied and I will be making another purchase in the near future."
"Great place to buy from and fast shipping."
"I just ordered a tube of Arctic Silver 3. Can't beat the price for it. Shipping was ultra speedy. Great experience!"
"Ordered Monday and specified ground shipping. Then I read that all priority shipping is processed same day so I called them and changed my shipping to FedEx 3 day select. Spoke with Barry on the phone and he changed my shipping without issue. I called them Wednesday wondering if they had shipped my package and was told they were at lunch, they got my name and number and told me they'd call back. A few hours later they called back and gave me my FedEx tracking number and just to do one better they even looked it up for me. Much to my surprise they had in fact shipped it on Monday and I received it that day (Wednesday shipped from NJ to Oregon). Honestly I can't believe they actually called me back. They were very nice and told me multiple times that they appreciated my business and hoped I shopped with them again. They very helpful & cooperative. These guys are doing their best to run an honest, up-front business and I was very impressed. I wish more online retailers would treat their customers like they do.
I will absolutely be ordering from them in the future, they've won my business for sure. I will whole-heartedly recommend them to friends and strangers. Top notch operation these guys are running."
"VERY VERY GOOD COMPANY!!!! I ordered Arctic Silver 3 from them (although it did come in slow via snail mail) it came well packaged. I ordered again... This time some tt smart case fans and some round cables. They came pacakaged in a box with newspaper as a coshin. Everything came as posted on the site. I was VERY pleased with the business. At one point they did run out of the product I wanted (Volcano 7+). I called to see when they would get more in; the sales rep told me when they would get more in, but also told me about a better hsf then the Volcanon 7+ (the AX-478). I ordered that instead (although i wouldn't mind trying a Volcano 7+) and couldn't have been happier. I HIGHLY reccommend this site."
"Bought a powersupply and coupla round cables from Best Byte.
Didn't receive any shipping information so I called them. Turned out the Texas power outages and flooding affected them.
Two days later, I received an email saying my power supply was out of order.
Wish the website reflected the status, but the natural disasters could have played a role. The sales rep. were very courteous and knowledgeable on the phone.
Would definitely order again from this company."
"I ordered a Thermalright AX7, a Thermaltake SmartFan, and some Arctic Silver III. The prices were the best on the net and the shipping charges were great. I ordered on a Friday and recieved on Tuesday. A very good experience. I recieved my tracking number on Saturday. It was shipped in a tough box with newspaper to protect from damage. Nicely packaged, in my opinion. Everything is exactly like I ordered. Makes me happy :)"
"This site Rocks! I bought silver and copper braided IDE and FDD cables in varying sizes, the prices are rock bottom and the quality is Top Shelf. I saved 41% off the price of a 350w thermal controlled Enermax Whisper PS. I saved $5 online and $20 from retail stores on my DigitalDoc5 thermal monitor to monitor my 6 variable RPM fans which I ordered at a great price. My best buy was the ThermalTake Volcano 7+ which I saw advertised elsewhere from $34 to $45 I bought here for $29, wahoo! Best Byte is the Perfect place for getting AWESOME pricing on computer parts for the GUTS of your machine. They charged me a S&H fee of only 11.42 which was great considering how heavy my order was. Placed an order on Friday-7/12, received confirmation of order same day. I had a problem with trying to make payment through PayPal so on Monday I called them and explained the problem and in 5 minutes they had a solution, shipped my order out on Monday, that afternoon I had my UPS tracking # and come Friday morning I had my Goods in hand. Box was in great shape, items were ALL there and they were packed well. BestByte.Net is my FIRST stop when I go looking for computer parts. Thanks for a Great Experience."
"I don't know about you guys, but i didn't have a very good experience with these guys. I ordered the Arctic Silver 3 Advanced Thermal Compoun (TCAS3) and the Thermaltake Copper AMD Socket A/462 Shim (SHTTA) 'cuz they had a great price and no shipping charge. One week has gone by and still no thermal compound and shim; so i called them, and they said they already shipped out on 6/17/02 and asked me to give it a couple more days. So i gave it another week and still nothing. So i called them again, and they said give it another week 'cuz sometimes it takes 3 weeks... so i gave it another week, but still nothing. So i called them again and finally they sent out again, but this time i asked for shipping confirmation. At last, i just got those items like last monday (7/15/02). So it took like a month to recieve my stuffs. The only thing that i was upset was that i have everything set to go and had to wait for these. I guess i got off with them on the wrong foot right from the start, and yet i don't a good experience with them. So my advice to you guys would be make sure to ask for some sort of shipping confirmation or tracking number so that you know where your stuffs are. "
"Great company. Ordered Arctic Silver 3 Thermal Paste on wednesday, got it the following monday! I would and will order from them again!"
"Ordered two case fans from them. Good prices, shipped quickly, were packaged well, arrived on time. Would order from again."
"I have ordered several times from them and it appears as long as THEY don't screw up, they are a great place to buy from.
On my recent order however, I was sent the wrong item, and after two email attempts someone finally decided respond. However, I have dealt with many good merchants in my time, and have never once had to return an item with my own funds. I see no reason to waste my time with a business which cannot even handle a small error on it's own. As someone else said in a comment about Best Byte, "Small things which are easy to solve like this incident are generally symptoms of problems", problems no one should have to experience."