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Verified
5/5

2004-07-11

"I have ordered from BestBye.net a few times, and like the company. They have some very good prices, and will match any cheaper prices you can find on much of their hardware. Their shipping is medium fast, but very cheap. I now buy most of my cooling/modding products for the computers I build from them if at all possible."

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krt
Verified
5/5

2004-07-08

"I ordered a power supply from them. Order came through as expected. I would deal with them again."

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Verified
5/5

2004-07-05

"I placed a small order with this company . I have never used them before so i figured i would place a small order to see what they were like . I got an order confirmation email the next day and a shipped email a day later . It arived to me in a timely manner considering that it had free shipping .

I found them on an online price page and you know how the lowest price IS not always be the best when you use an online price page , not gonna name the page but it is VERY well known . But i figured i would give them a try . And it all worked out fine .

Being that i had no problems with them i will look to them again when i have a need .

Thanks Best Byte Computers
"

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Verified
5/5

2004-06-25

"Ordered a thermalright heatsink and zalman passive cooler on the 23rd. Recieved both items on the 25th. Simply amazing turn around time from order to shipping. On top of the lightning shipping(for a flat $5.00 mind you)their prices were better than any other e-tailer i could find for the items i bought. Definitely a viable alternative to svc and newegg."

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Ease of ordering online
Ability to determine if a product was in-stock real time
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Verified
5/5

2004-06-20

"I ordered 100ft of UV blue spiral warp. The price was good, and the flat rate shipping ($5) was relatively inexpensive. The tracking had a little trouble showing up the first two days, but it eventually did work. I received the item on the 18th via USPS priority. Good transaction overall."

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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
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Verified
5/5

2004-06-14

"Bought an SLK-900a, floppy disk drive, and some fan grills from them. Parts arrived 4 days from the order date (on a Saturday to boot) and are fine. I would do business with them again."

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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Delivering products on-time
Delivering products damage free
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Verified
5/5

2004-06-05

"Ordered two fans for the lowest price on the web with shipping. Items were sent USPS First class mail in a padded envelope. I placed my order on Memorial day, The fans were shipped on Wednesday, and I recieved them on Saturday. For the price I was willing to wait a little extra for ship time. I will definately add BestByte to my favorites list for on-line computer parts."

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Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2004-06-05

"One of my favorite online retailers. Great prices and fast shipping. I like being able to buy a single fan and pay very low shipping rates."

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Verified
5/5

2004-05-04

"So what if I ordered a $5 product from them. I think internet companies need to earn my trust and they did it. It didn't arrive all that quick, but I didn't care. It was thermalpaste (and the shipping was free) I believe I can look at this company for larger purchases. Thanks BestByte!"

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Verified
5/5

2004-03-16

"I had bought 3 items: sp-97 heatsink, zalman 92mm fan and vantec iceberq copper chipset cooler. It took them 2 or so days to process and 3 days to deliver. Everything that I received was correct and as advertised. I had bought from them about 2 times in the past 2 years and had no problem with them. Everything came just fine. Their prices was the reason that I went with them."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
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Being knowledgeable
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Making decisions on their own
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Verified
1/5

2004-03-10

"I purchased 80mm fans(x3)and Enermax power supply from these guys. I had received them on time but I was pretty much disappointed when I opened the box.

One of three fans was broken. Oddly, the shipping box looked OK.

The power supply looked like an used one!! I knew the PS is OEM but that doesn mean used. It had several dents on the surface and back side of it was bent!

So I emailed them about this and they said It wasn't used one. It was pulled from other computer,..,blah..blah,,

IMO, that's USED!

and they told me to ship the broken fan back to them at my own expense.

I would NOT ever buy from this company.
Beware!

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
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Resolving problems
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Being knowledgeable
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Making decisions on their own
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Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-03-09

"I am also very pleased with their ability to handle small orders! I received my container of Arctic Silver 5 for cheaper than I could get it locally, let alone through other places which charge high shipping. Item was well packed & shipping was insanely fast. "

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Ease of ordering online
Ease of checking order status
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Delivering products damage free
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Verified
5/5

2004-03-09

"This is a great site for small items. Fans, thermal paste, cables, etc. I have purchased from them multiple times. Shipping is not real speedy (usually USPS) but they seem to be a reliable company and the prices are good. Shipping prices for a bunch of small things is great ($5 flat). If you want a fancy site with lots of feedback and overkill customer service (and high prices), this is not the place."

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Verified
1/5

2004-02-28

"My purchase was made on 2-24-04, the Bestbyte
Website is quite ambiguous regarding the time
involved to ship via UPS,FedX or USPS ground. They
state shipping will be made within 72 hours but in
another statement they also state the average time
involved is 1.5 days. My order was made on 2-24-04
and still remains in their Wharehouse as of 2-28-04 according to their Customer Service,they advise
they have complied with their advertising due to
the fact they have packaged my order, though it will not be shipped until 3-2-04 because of the
Weekend. Their advice to me was quote "If you
take the time to read the information we post you
would understand" end of quote
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2004-02-28

"Purchased a Zalman 7000a-AlCu heatsink.
Came in about a week, which is I guess is alright (not everyone can be a Newegg).

The reason for the rating is because of the way it was package, it was stuffed in a box that was way too small for it. The heatsink packaging was all bent and had tears in it. No peanuts/bubblewrap whatsoever.

The fins on the heatsink is bent slightly inward due to this.

Price was good, packaging was horrendous. I would not trust them to ship something anymore fragile than a fan.
"

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