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Best Options Direct

7 reviews
4.29 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-08-02

"Ordered an card reader. I followed the FEDEX number and found they mailed the order to the wrong party. when I telephoned, they said they would mail out a replacement. No replacement; no communication. I ended up reordering from NewEgg."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
Being knowledgeable
N/A
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-07-29

"I ordered the HP 9500 19" CRT monitor refurbished because it was an awesome deal. Got it ontime in 3 days via FedEx, and the transaction went perfect. Got the monitor and I'm extremely happy to say the least. I swear this monitor looks like it's brand new; there isn't a single scratch or blemish at all whatsoever. It's exceeded all of my expectations, and so has Best Options Direct. I hope to order again from them in the future! You won't be sorry. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being easy to reach
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-07-03

"Ordered a Refurbed HP P930 19' monitor from BestOptionsDirect and received it superfast! Monitor didnt work, so I called up and got ahold of a guy named Jeff. It took all of about 90 seconds for Jeff to send me an RMA and shoot me out another monitor! THESE GUYS ROCK!!! Their customer service is next to NONE, and I would buy from them again in a heartbeat!! Keep up the great work guys!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-06-04

"These guys are great!

I ordered my 19" Compaq Monitor June 1 and received my stuff June 3! Shipping was unexpectedly fast.

The price was the best I could find on Pricegrabber. I guess "you get what you pay for" does not apply to these guys! Keep up the great work.

I highly recommend these folks.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
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Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-05-29

"Ordered an HP P930 19IN CRT MONITOR by phone from Michael on May 25th. Had the monster at my door at noon on the 28th for a very fair shipping price. The refurbished monitor works perfectly and looks fantastic.

I WILL be doing business again soon with these guys!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-03-08

"Great deal on my Creative Labs Inspire 2.1 speakers. Only $27 plus $10 shipping costs. Received my order within 4 days (Fed Ex). I was sent an invoice by e-mail in PDF format, as well as a copy included with my shipment. I received a tracking number when my order was shipped so I could monitor its location and know when it would arrive. Best Options Direct is a superb online store with great prices! I highly recommend it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
Being easy to reach
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
Overall customer service
N/A
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-02-20

"great place to deal with. found an orinoco classic gold for about $30 cheaper. shipping was reasonable and i got the package in 2 days! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
N/A
Is consumer focused
N/A
Is committed to quality products and services
N/A