ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
1/5

2005-11-06

"I purchased the following from this shady company:
- LG GSA 4081B 8x8 Double Format DVD+/-RW/RAM
Upon arrival and installation of drive I found it to be defective. It will sometimes read DVD's but will not burn a disc. I have troubleshooted this drive by trying to put it in different pc's with different configurations.
I wrote the company and got no response. I wrote them multiple times after that with no response from the company.
I reported the company to the Better Business Bureau and they did not receive a response from the company.
I feel very let down and cheated by BestBargainPc and recommend that nobody purchase anything from this company in case you get defective equipment, you are stuck with it.
you can check their BBB rating here: http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100016858
All in all: this company sucks.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-09-21

"I ordered a DVD-RW drive. The total cost (after tax) was less than Newegg and everywhere else I checked. FedEx ground shipping was free. I received the tracking number and drive on the same day, one week after I placed the order. The drive was packaged well. I have no complaints about the shipping time considering I did not pay extra for fast shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
N/A
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2005-09-20

"On the 15th of September I ordered a 160gb WD Hard drive from this store, even paid for "same day shipping with tracking number". As of the 20th I still have not received a tracking number, nor has the order been shipped. They were happy to deduct the money from my credit card though. I am currently filing a dispute form with my credit card company. DO NOT ORDER from this merchant! They seem to be a scam. Don't give them the benefit of the doubt like I did, just simply scroll down past them on pricewatch and order from someone more reputable.

Since the 15th, all their website says is:

49756 In-Progress 9/15/2005 11:53:00 PM

In-Progress? What year does that mean they are going to ship my order?

They have ignored at least a dozen emails, and you cannot get a person on the phone when you call them. If you want to give away money, I would advise you to order from them, otherwise DONT!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services

Verified
1/5

2005-09-15

"Placed and order over 2 weeks ago. Called few days later and got a fedex tracking #. Called FedEx, they never got the package. Called them back and was told they’ll check it out and get back to me later that day. Needless to say, I haven't heard anything back. They do not answer the phone or return any of my emails. Very frustrating to say the least. I'll never order anything from them again. This is ridiculous.

Update:
Finally got a hold of them and was told the order was held up because one item was backordered. The remaining item is on its way (I hope).
All this aggravation and bad review could have been avoided with one simple phone call or email informing me of that right away instead of making me wait in limbo for almost 3 weeks. They may have cheap prices, but very bad customer service.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
N/A
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Ola
Verified
5/5

2005-09-11

"I just brought flash memory. The price is Awesome. The product is great. I really happy purchase from them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused

Verified
1/5

2005-09-10

"The DVD-burner I ordered was advertised as "NEW" but was actually reconditioned and defective. Even the replacement drive was reconditioned. I would not trust this merchant when stating that the product is "NEW"!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being knowledgeable
N/A
Being trustworthy
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-09-02

"Ordered 7800gtx from this website...They had the best deal.. kindda worried bout it after reading all the review.... pay for same day ship out, and call them the next day... found out that order has been shipped and got the tracking#...
Received the item yesterday... Everything was great.... A++++++
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy

Verified
4/5

2005-08-24

"Very difficult to follow up via phone or email, but the product did arrive today, in new condition (altho' it took 13 days). I agonized a little when I couldn't get a return communication from them, and then read all the recent negative reviews, but fair is fair -- I eventually got what I paid for."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-08-18

"lowlife maggot thieves did not honor rma or hard drive warranty...phones out of order and no email returns....they should slit their throats to try and save their parents honor!!!!!!!!!!!!!!!!!!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused

Verified
1/5

2005-08-02

"These guys are a NIGHTMARE! STAY CLEAR!

I placed my order on the 13th of July with 2 day shipping. I emailed on the 16th to inquire about it. No response. Called. No human to speak to, just voice mail. Hacked past the voice message system (it doesnt let you leave a message, just disconnects you, but press 0 and you can get into the operator's voice mail box). Finally, I managed to get through to a human. She told me the order NEVER SHIPPED (btw, I received a "your order has been shipped" email). I told her to cancel and refund. Waited a week. Waited ten days. No sign of the money. Emailed all four different addresses on their website, multiple times, no response. Called the number, had to hack past their autoresponse multiple times, finally got a human. She told me she would take care of it and call me back. No luck. Emailed some more. Looked their domain up with whois.net, tryed to call the number there, no luck there either. This afternoon (Aug 2) I continously hacked past their phone autoresponse for about a half hour. Finally someone picked up. She told me she would transfer me to customer service. Then hung up on me. Three times. The fourth time this guy gets on the phone. I tell him I want my $100 back. He tells me they only charged me $9. It was unbeleivable. Argued with him till he admitted he was wrong. He refunded. I tried to explain to him why this had been a horrible experience. He hung up on me.

Good lord. I buy off the web all the time, usually pricewatch, sometimes pricegrabber, sometimes newegg. Only twice have I had a bad experience (this place and one other). But this place takes the cake.

If you care whether or not someone treats you like @$#%$# and then goes to every possible effort to screw you, then this is not the place for you.

I cannot emphasize how horrible this has been. Right now I'm just so tired of all the crap I've had to deal with over a simple Linksys range extender that I eventually just drove over to Staples to pick up for a client.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
1/5

2005-07-23

"i ordered two new western digital hard drives (model wd1200jb). instead they sent me two USED

{i could tell they were used from: 1)scratches on the sides, 2) no product documentation, 3) no warranty cards 4) the hard drive were merely wrapped in bubble wrap}

and they were made by amcom.com, model md01200bjbw


what a total rip-off and a scam
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2005-07-09

"A++! I ordered a Plextor PX-716A DL DVD burner from bestbargainpc.com on Wed 7/6/05 and it came on Fri 7/8/05 w/ free FedEx shipping. I was worried at first that I would be ripped off by this company, by reading some comments of previous customers on this web site, but was pleasantly surprised with my order and it's fast free shipping! Will definitely order from bestbargainpc.com again if the price is right!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is easy to do business with
Is trustworthy
Is consumer focused
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
1/5

2005-06-01

"Do NOT Order from this Merchant. I have order 2 SATA hard drives and all necessary hardware( data , power cables, screws and HDD fans) valued over $320.00 and the merchant did not send any of the hardware that I paid extra for. Non of my e-mails were returned and the # listed on their site is fake. go ahead and call it and you will get msg that says no one is available to take your call. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services

Verified
1/5

2005-05-24

"Credit card was charged for order, but the order never shipped.
They will not answer their emails OR their phones!
Absolutly the worst online buying experience I've ever had!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Overall technical support
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-05-23

"I received my order of antivirus with no problems. I've used one and it loaded fine. Will use PCTek again! Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Value the company offers
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
Overall quality of the company
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with