"I recently puchased a vehicle from Bethesda Motors and I wanted to share my experience and thank them for going above and beyond mere customer service. Although the company sells vehicles directly, they also offer vehicles for sale through ebay. Upon placing a winning bid, Barry Goldberg (owner) sent me an email asking that I make contact with him in order to take possession of the vehicle. Mr. Goldberg was a very pleasant individual and put me at ease, since this was my first ebay experience. Arrangements were made, by Mr. Goldberg, to pick me up at the airport the day I scheduled to pick up the vehicle. Two hours after taking possession of the vehicle, I had a sidewall tire blow out. I was awaiting a tow truck company and decided to call Mr. Goldberg knowing that the vehicle was sold "As Is". Mr. Goldberg apologized and offered cover all costs associated with getting a new tire. He was also concerned as to my lodging arrangements, since it occurred in the late afternoon, and the towing expense. After replacing the tire and faxing the bill to Mr. Goldberg, I received a check that exceeded the cost of the tire. I can't say enough about how this experience has chenged my thoughts about automobile dealers. Mr. Goldberg and his company are truly a class act."