"Disappointing customer service"

"I got a good deal and I was pleasantly surprised by very fast shipping. If you can find what you want on the site (the design of which is pitiful) they are reliable store to shop with."

"Could not locate a review before ordering so searched the forums and discovered a lot of people use this company because of their low prices. Since nothing negative was mentioned, thought I'd take the chance. My order was shipped and received in a very timely manner however, the wrong product was shipped (labels are similar). Customer service is EXCELLENT and realized the mistake before I finished my sentence; shipped the correct product (at their expense) on Christmas Eve! Would not hesitate to order from them again. "