"Only 1 of the 5 pieces I ordered arrived, where’s the rest of it."

"The parts representative emailed me to ensure I was confident with my parts. The parts all arrived in about a week (Florida to NJ) and everything was packaged well!"

"Parts ordered online. Ready in a timely fashion. However, with the upgrades to the dealership it is very difficult for someone disabled to have to locate the building after asking 2 workers who had no idea , navigate up the stairs, wait for assistance and then go back out. They should have a way to call ahead and have it brought out to the vehicle. "

"I place an order online was a really good deal on motor oil and WS atf. But later I received an email saying that I have to order 12 quarts of motor oil and the same for atf. Instead of what I just need which 8 of motor oil and 4 of atf. "

"Bought Part, Door Trim Mouldings, NO INSTRUCTIONS WHATSOEVER GIVEN, but thanks to Internet and Part Manager, I got it done!"

"Ordered parts on Friday. Picked up the parts the next day. Bev Smith Toyota communication was excellent. "

"Easy to order online and pickup!"

"By far the best car buying experience in this dealership. From sales to after sales, customer care is there!"

"Ordered carpets for my Toyota. Didn’t get any info about the delivery time. In a week came to the store. Received an answer wait time - 6 weeks. "

"Have to go into crowded wait rm for part.
Part came quick. You really need to do something better than that crowded room.
That many people in that trailer. Breading grounds for viral spread. "

"Ordered a fuse junction block for my 2010 Highlander and thought it would take a week to arrive but it only took two days and had no trouble picking it up at the dealership. Very satisfied"

"Fast ship, correct order. Good as it gets. Thanks !"

"Due to reconstruction of the dealership and relocating to office trailers the property is congested, but well marked and has an employee to direct you to where you need to go.

On arrival at the temporary parts desk, Mr Medina promptly greeted me, looked up my order and went to retrieve my parts at another location on the property. The order was correct and complete.

I ran a full service Amoco gas station for years and a corporate limousine service for 25 and have patronized many parts dealers, some good and some bad.

Mr Medina was friendly, professional, efficient and knowledgeable and I would not hesitate to use this dealership parts dept. in the future.

Sincerely
John Gagliano
"

"Quick online purchase and pick up. Will buy from again."