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Product & services pricing
0.00/5
Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2013-10-06

"Great price, timely arrival, and no out-dated expiration dates on my Obagi products.
"


5/5

2013-10-05

"Courteous, excellent service!"


5/5

2013-10-05

"I found exactly the product I wanted, ordered it, and received it even earlier than expected. I would definitely recommend DermShop. "


5/5

2013-10-05

"I'm very very satisfied with my dermshop experience. I have been waiting on a shipment of an item, which I was told was out of stock at the present time. They were kind enough to credit me a discount for my inconvenience. You don't find that kind of customer service too often! I will definitely tell my friends about this site!"


4/5

2013-10-05

"I hope this online store will act faster to ship orders. Most online stores now ship orders within 24 hours. I am afraid there's only one person manning dermashop.com"


5/5

2013-10-03

"My package was delivered quick and in excellent condition. As the same in any other product that I have ordered from your company."


5/5

2013-10-03

"I love how easy it is. I never worry about not receiving the product!
Thank-you
"


5/5

2013-10-02

"Good pricing, easy ordering, and quick delivery. Very satisfied with this sight "


5/5

2013-10-02

"Merchandise was a good price and was promptly received."


2/5

2013-10-02

"Immediately after placing order I realised the 15% discount had not been discounted off my order from the "special" email i had e tered site through. I sent email to Dermshop to advise them and ask if they could refund the difference (as this was the reason I had ordered with them on this occasion and I had not seen an area where I could add the promotion code). They ignored my email, never responded and did not correct the discrepancy or notify me of how i had made this mistake. The order arrived 2 weeks later and I had been charged at full price. Crap customer service! Why have a contact page/address if they don't bother to respond to enquiries and assist customers."


5/5

2013-10-01

"This is the third time I have purchased my Obagi NuDerm face care products from Dermshop.com and I have always been pleased with my experience. When they say "free shipping" they mean it! And I love the 10% and 15% coupons I receive in my inbox, which saves me even more money. Thanks Dermshop!"


5/5

2013-10-01

"Amazingly quick shipping!"


5/5

2013-09-30

"the service was quick and easy"


5/5

2013-09-30

"They fill my orders promptly and efficiently. "


1/5

2013-09-29

"Ordered and paid 8/23/13. Shipment disappeared some time after leaving LA on 9/08/13. It is now 09/29/13 and I have still not received my order after multiple communications with Derm Shop."