"We were happy to find Beyond Nice to make the replacement skin for out hot tub. The heavy duty plastic insert in our hot tub cover was still in a good shape. It would be a shame to put it in the garbage only because the plastic skin was broken. The new replacement skin we received looks great. It fits our hot tub cover perfectly. The quality looks good too. It took less that two weeks to make it. They were also willing to ship it to USVI.
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"This is my second Beyond Nice cover. The first was great, lasted a long time, and the fit was perfect. That's why I returned for my second cover."
"SO happy with my ne cover!"
"I ordered from beyond nice and am very happy with my purchase. My cover arrived as promised and is really going to help with the expense of heating my tub.
I was impressed with the service. Patti G. was a pleasure to work with. I was treated honestly and my cover arrived exactly as I ordered. I couldn't have asked for better treatment. I'm going to have this new cover for years but will definitely reorder when it dose come time to replace it. Thank you!
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"I went direct to the manufacturer and was so glad I did. I worked with Sandy who returned my phone calls and Emails immediately. She was polite and patient. She worked through some details that would have cost me more and gave me an upgrade on the spa cover to help with the costs. Sandy also researched 6 shipping companies to find the best price. The workmanship is beautiful and the specifications I sent were very precise. The cover is light weight but very well built and keeps the heat and steam inside the spa. We chose the color brown and it looks and fits like an elegant glove. Sandy and thought we might have to wait 12 weeks but it came in 5. Worth waiting for. Our old spa cover was very heavy and smelled like a frog pond. The new cover smells like an expensive new car. Go direct to the manufacturer, it is worth it!"
"Great idea , just needed the Core. Would be better if shipped in box to protect plastic. Happy with product order #125208. DS"
"I was hesitant to order a spa cover online. I was concerned I would get the measurements wrong and that I wouldn't like the quality once I received the product. I was totally wrong! The website walked me through the design and measuring process step by step -much easier than expected. And the product I received is solid, durable and exactly what I ordered! I'd highly recommend this company to anyone looking at their products. Thanks!"
"#124835 we just received our cover and it was perfect. The whole process was wonderful. Was informed of each step and turned out so much better then I expected. Would definitely recommend. "
"Beyond Nice received my order in early October and delivered the hot tub cover 8 weeks later in late November. The online order template was very easy to use and it prompted you to verify all measurements and specifications before hitting send.. It is a very quality cover for a very reasonable price. This hut tub cover was actually $100 cheaper and 24 weeks quicker delivery!
Bill Breunsbach "
"Waited three months for my cover was lied to every time I contacted them told me it was at the shipping company and the shipping company never received it after 3 1/2 months finally got my money back would not recommend this company to anyone"
"I wanted to let anyone who is looking at this company to purchase anything, do not hesitate. If I could give them 10 stars I would in a heartbeat. There customer service ( Patti and Sandy ) are second to none. You don’t see this kind of service from hardly any businesses nowadays…. They have excellent customers service and products are fantastic. Thank you guys "
"We love the new spa cover. Easy to put on and fits great! So nice to enjoy our hot tub now we have a new cover that fits perfectly."
"Great cover. The cover came sooner than expected fits great looks great high quality am a returning customer and will order again. Very easy to order. Website very easy to use to make and order my cover. Top notch service and top notch company. Thank you "
"I finally spent the time to repair my spa after it was down with leaks for a few years. My current spa cover, after 22 years in the sun, was dry rotted, and featured an ant colony and other insect refuge. Yielding the power of an internet search engine, I in short order came to understand the spa cover market and competing features between the vendors. With several web browser tabs opened, I systematically bounced between each vendors offerings, while selecting/de-selecting particular features and comparing cost changes. Beyond Nice's offerings consistently came in as best-value for the various options I was looking at. Most of the vendors advertised effectively the same "base prices" for the entry level models, but most had significant cost creep on features such as vapor barriers and other quality upgrades. The thing that finally drove my decision was Beyond Nice offered a design with a thick top that was not beveled, noting it was intended for spas that were not going to experience snow load. That model feature was unique to Beyond Nice compared to the online market offerings I was looking at, and gave me the thickest cover for its price that clearly beat the competition prices. My spa model was in their database, so I had a solid second-check of my measured dimensions when ordering. The company followed up in writing (real mail - who does that anymore?) thanking me for my purchase, and explaining the process and coordination necessary to create and ship my cover. My first delivery date slipped due to a hurricane, but the shipping company quickly reached out and worked a new shipping date. The cover arrived undamaged, and was surprisingly light compared to my current insect sanctuary. It fit great, its easy to remove and replace, and the Navy blue color is now the "beautiful icing" on my spa. Only time will tell how well it wears over the years, but I'd expect the modern UV protected vinyl to do just as well as the old one it replaced. Thanks Beyond Nice for your excellent service and quality product!"
"Hands down Beyond Nice Hot Tub and Covers provide the friendliest experience. I was a little uneasy ordering online and providing detailed information needed for my hot tub cover. However, their staff (Sandy) and videos made this an easy process. My hot tub cover was made and shipped earlier than expected and arrived with no defects whatsoever. You can't get a tailored hot tub cover for a cheaper price anywhere. I highly recommend them."