"It was okay takes a long time to ship and not the best quality also expensive to return"
"Everything was great. Had to return one item and that was made very easy as well."
"SHIPPED VERY QUICKLY AND QUALITY OF AREA RUG IS SUPERB!!!!!THEY ALSO PROVIDED CERTIFICATE OF AUTHENTICITY AWESOME!!!!!!!!!!!!"
"Orders were filled and arrived as indicated. Good follow-up on orders or with status updates. Great customer service when I had one problem with an order. Will use them again."
"My last purchase from Beyond the Rack was a great one. The items that I bought were shipped very quickly from when I ordered them. I was surprises that they came as quickly as they did. "
"I have been ordering from Beyond the Rack for a couple of years now. I have only had one complaint about a product but, it was handled immediately. The only thing I don't like is the shipping takes so long but, I do understand the reason for it. I just hope this is an area that can be made more efficient."
"I love the experience I'm recommended all my friend beyond the rack is the best"
"my orders take too long to receive"
"I haven't received it as of yet....i wish they told you that shipping would take forever !!!"
"items are not received in a timely manner. it took 1 month for a set of sheets"
"I was very unhappy with the fact that I could not return a canvas wrapped picture that I had ordered. ( I was told that the seller does not take back returns.) When I received the picture I realized that the colors were not going to work in my house and I was not happy with it. It is certainly difficult to know if a picture will work in your house without seeing it. Not the same seeing it on your computer screen. Apparently, when I ordered I was informed that there were no returns, but I am assuming it must have been in some very small print as I do not recall seeing it. $90. is a lot of money for me and I do not buy things normally that I cannot return if I am unhappy with item. I question if it is in your best interest to deal with a company that does not offer a policy of returns if not satisfied with item. Certainly, not a company that is concerned about customer service!"
"A bit of a delay with the shipping for some reason, they did comp me $10 dollars for the delay. "
"This was my first purchase from Beyond The Rack, and I was very pleased with my purchases. I will probably order from them again in the future."
"I was not aware that if you returned an item it was a credit not a refund until I had to return an item. Customer service is by far the best very helpful when my order was lost. My concern is the length of time it takes to receive an order. I have purchased items from Europe that took less time to be shipped."
"Good quality product love home delivery"