"Shipping takes a long time considering we are in the same country. If BTR wants to compete with Hautelook they need to improve shipping times"
"I quite enjoy shopping at Beyond the Rack. I can find unique items that I can't find at the local mall so most of my clothes are different than what other people have!! The items I do choose to buy are also at great discounted prices and there is always a good selection of vendors to browse through. "
"I ordered two items, one was no longer available and the other did not look like the picture. Then when paying it said it was coming from my PayPal account, but defaulted to my bank account instead without showing me and I had to pay my bank a $35 overdraft fee. So yes, I was very dissatisfied with this purchase and wish I didn't even order in the first place."
"got what i order fast shipping..."
"Bonjour,
je profites de l'occasion pour vous faire part de ma satisfaction au niveau du suivi de la livraison de mes achats et aussi du bon service lors des retours de marchandises.
J'aimerais savoir si le site est en français.
Et, j'ai participé à une offre de "free shipping" en envoyant à mes contacts email et ceux-ci se plaignent qu'ils reçoivent des courriels à tous les jours et non une seule fois. J'aimerais qu'on puisse arrêter les envois à mes contacts email.
Merci pour tout et de votre collaboration.
L. Toutant"
"I got exactly what I wanted ;)"
"I like the service - not always good product quality"
"The order was exactly what I wanted. It arrived on time. Sometime shipping delays but Customer Reps guide and help you if your order is stuck. I've recommended to most of my friends and they also love BTR :)"
"I have always received the stuff I ordered, and the packing was excellent. I have only good things to say about my experience with Beyond the Rack. "
"Ordered a product to use up some stray credit. Afterwards received an email stating the the order was cancelled because of an inability to secure the desired product (a watch).
A week later, flipping through the watch selections, the one that i had ordered was re-listed."
"works great, great packaging, free stuff. took about as long as indicated, just wished is was faster."
"im very satisfied with the service but the product very disappointed."
"Comme d'habitude, la livraison s'est effectué de façon prompte et exacte :-)"
"This site works great, great discounts for great products, and no hassle if you need to return an item"
"Ordered wrong size, asked Agent to change size 5min after order was placed - was told the size I requested was not available - ended up placing a second order for the correct size which I did find"