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Verified
5/5

2013-08-16

"Quicker delivery than I anticipated. Thank you!"


Verified
5/5

2013-08-16

"LOVE THE COTHES AND THE SERVICE IS GREAT"

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Verified
4/5

2013-08-16

"I just hope you'll have quicker delivery time and more incentives to your valued customers..thanks"


Verified
5/5

2013-08-16

"I had a return and it was handled swiftly."


Verified
4/5

2013-08-16

"Good service, sometime slow delivery times. Good variety of products.
"

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Verified
2/5

2013-08-16

"It usually takes too long to delivery. It takes more than 2 weeks even though it already provide the tracking number.
It shows that the item already in Calgary, but it takes 2 weeks to come to BC burnaby
"


Verified
5/5

2013-08-16

"Excellent customer service. I had to return one of my ordered item. The rep that I spoke to was very professional and friendly. She answer all my questions with a follwo-up email to confirm that changes. "


Verified
1/5

2013-08-16

"Have yet to receive my order. Updated delivery information was sent after more than a week past the original estimated delivery date (informing me that my order would take an additional week to arrive). "


Verified
5/5

2013-08-16

"Fast service. Quality merchandise."


Verified
5/5

2013-08-16

"As usual, BTR offers great deals on a nice variety of products. Delivery was actually earlier than expected. And both items were just what I expected from the descriptions given. Also, the items were well packaged."


Verified
2/5

2013-08-16

"Received 8/13...almost a month."


Verified
5/5

2013-08-16

"I usually don't order on line in case of problems. But Beyond the Rack were quick and efficient.
And the choices are limitless.
"


Verified
5/5

2013-08-16

"I have been shopping on Beyond The Rack for over a year and a half now and am never disappointed when my products arrive. I have been able to get designer purses, watches, and clothes at a great price. A big bonus to this website is I can often find items that are difficult to get shipped to Canada!!! Beyond The Rack is a part of my morning routine. I can shop from the comfort of my couch, with a coffee.

If there was one area I would like to see improvement, it would be the length in time it takes to receive an item. It is always hit or miss, some items arrive within 7-10 days of ordering but I have waiting one month + to receive a shipment at times.

All in all, I would 100% recommend this website to others! Great variety, great prices and great customer service.
"

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Verified
4/5

2013-08-16

"I really only shop online with this website. Its trustworthy. Yes shipping can be delayed, ( doesn't even happen every order) but it's bound to happen every once in a while. People just need to be patient! I've enjoyed all of the items that I have ordered. Some could use more info or a different view. Other than that, keep up the sales!"

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Verified
5/5

2013-08-16

"I've been a loyal customer for 2 years, I check BTR on a daily basis to check what offers they have.
I love the variety of products Beyond the Rack offers plus the quality of every and each item is extraordinary...and prices are unbeatable!
The delivery process is much faster than ever now.
I will definitely continue shopping from them.
"

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