"Great product good service but shipping is very slow."
"Happy with service... Canada Post took longer than expected... longer than the days mentioned on map delivery on website."
"IT JUST TOOK A LONG TIME TO DELIVER. I REALIZE THINGS CAN GO FAST BUT OFTEN THINGS WIHT A REALLY GOOD PRICE ARE LONG GONE BEFORE I SEE THEM. OTHER THAN THAT THIS IS FUN. THANKS"
"Le colis était bien protégé et la description correspondait a ce que j'ai recu. J'aimerais que plus de vetement pour personnes plus agées soient disponible . Je visite régulièrement votre site et j'espère faire encore affaire avec vous. Merci!"
"I love beyond the rack, love the prices and the quality of the items, the shipping was fast, very happy. Thank you."
"I was pleased with the delivery time of this particular order, but have had some issues in the past where items were delayed for a long time and when I inquired about them I found out they were unavailable. I think BTR should have notified me about this before such a lengthy delay."
"It took a very long time to get my items, but they were totally worth it!"
"My item still hasn't arrived!! It's been over a 2 months now. NOT GOOD"
"très satisfaite de mes achats. Livraison un peu longue, à améliorer pour plus d`efficacité."
"I love the products. They always came in great condition, well packaged. But for some products the waiting time was too long. It kept on changing."
"a bit thinner than I expected, but my wife is pleased...nuf said"
"The package was nicely packed and the samples enclosed are more useful than the product I bought?The steamer I had with me did not do the job well?v"
"orders taking to long to arrive sometimes weeks, month.."
"This is the second time I've bought numerous items, only to have the items either take weeks longer than expected to arrive, or turn out to be out of stock and not get them at all.
While I adore the clothes I've gotten from BTR, I am not terribly happy with the overall service."
"I recently had a bad experience with getting an order. However, I feel they did the best they could to rectify the situation and the last order i placed came promptly when they said it would. You have my trust back.
Thank you.
Happy customer from Calgary, AB"