"Ok'd to shop with except I received the item seemed had been worn before."
"It's great that I can count on the sizes to be correct. You never know what L might mean, but at BOTR you can count on the sizing charts!"
"Items delivered fast and as advertised"
"Beyond the Rack has proven to be a wonderful online shopping experience. The selection of products compares to none other. I highly recommend this site to anyone! PS My co-workers love it too :)"
"Order was delivered very fast. I am very pleased with the sales and would purchase again from them."
"Very prompt and unencumbered return process .Have yet to conclude the last phase of this purchase of over 250.00$awaiting notification of return credit"
"Loved the experience. Good selection of clothing and shoes. Good prices. Delivery is sometimes very fast, but may take longer sometimes. "
"I really like shopping at BTR, if you live in a small town it is great to be able to purchase items that you could not buy in your town. As for the delivery of the item, it varies, sometimes you get it right away and other times you wait for quite a while. For me the wait is not a problem as I would have to wait to go to another town or city to purchase quality products/clothing."
"Beyond the rack is great!! I am always 100% satisfied with what has been shipped. "
"I order jacket which I never recieved. After 10 weeks they let
me know that my order was missplace.
How this can happen? I got my money back but somehow I lost thrust with my orders."
"I love BTR. Their customer service is amazing!!!They really try to satisfy you and make sure that you are happy. The prices are great and the sales are incredible. I just wish the shipping process could be faster but that is not their fault since most of their stuff comes from overseas."
"Communication was great gave me all the info and the tracking number. Followed it to the door."
"Great! Super low prices! My friends can't believe the boots that I got for only $30!
I ordered many items over the last few months. Most of them fit great, you get exactly what you see. The only drawback is that you see items from so many manufacturers, there is going to be some variations in sizing. The few items that I have received that did not fit perfectly were returned hassle-free, one for a credit, and one for a refund to my credit card. Fantastic!
I even phoned once for a minor website problem, and they were very helpful to sort it out. I will keep shopping here! I just wish that it did not take 2-3 weeks to ship :("
"I am happy with the products I got. Clothes are fit with good quality. Other products are excerlent as well. Fast delivery and excellent services."
"the order lasted too long but they made and apology call and offered a gift card to make it right"