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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
2/5

2013-09-17

"order is taking way to long, i would love to order more things but not the way your shipping is

jay carnell
"


Verified
3/5

2013-09-17

"The shipping is quite slow."


Verified
5/5

2013-09-17

"I appreciate being informed every step of the way. One of my orders could not be filled with my method of payment being immediately refunded. Great service."


Verified
4/5

2013-09-17

"My only problem is that the merchandise is charged on the credit card before it is shipped"


Verified
5/5

2013-09-17

"my order arrived quicker than usual this time. The only thing that bugs me is the no P.O. Box request. I live in a small town, it is the only option for mail delivery. It is a safe place to leave packages. "


Verified
5/5

2013-09-17

"The picture arrived in good condition and is exactly how I imagined it. Thanks"


Verified
5/5

2013-09-17

"I really enjoy Beyond the Rack and watch it daily in all your catalogue. I shop for myself and others which make's it so much easier then going store to store. By midsummer all my gift's for the holiday are bought. Return's are very easy and given a credit for your next shopping spree. "

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Likelihood of customers making future purchases
Overall product shipping and delivery process
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Verified
4/5

2013-09-17

"I like Beyond the Rack but sometimes need to wait too long for the order..."


Verified
5/5

2013-09-17

"Delivery of items took a long time after purchase, but merchandise was delivered in good condition."


Verified
5/5

2013-09-17

"I have ordered a few items from BTR. Unfortunatly, I have had to return a couple of items. In all instances everything was dealt with quickly,efficiently and hassle free. I will continue to shop with BTR. Thanks"

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Verified
5/5

2013-09-17

"Good evening, I would like to say that yes there have been times where I have placed an order and later a certain item was not available. However, this is to be expected, therefore I am okay with the last. As well, a gift card is usually issued as form of apology and this I appreciate. Furthermore, other issues I have had are dealt with in a professional manner, as well as promptly. As a result, I am very satisfied with the service rendered from beyond the rack:) Indeed, I will continue to shop and enjoy the benefits beyond the rack as to offer.
Many thanks again!
Samantha Lavallee
"


Verified
5/5

2013-09-17

"I love to shop here as I am always satisfied with my purchase."


Verified
1/5

2013-09-16

"do not receive my order yet."

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Pricing of products and services
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Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-09-16

"All the merchandise was as represented and delivered within an acceptable timeframe."


Verified
5/5

2013-09-16

"Great prices, great service and prompt delivery. Very satisfied with the products as well."