"Good Seller. Bought Canon Lens first and then Canon 5D Mark III. So far experience has been good. The wait for the delivery is longer."

"Horrible experience. Purchased two Canon 5d Mark iii's. They said delivery will be between September 5th-10th. As of September 5th, never received a tracking number. Emailed them, they said they would have it shipped out. Called two days later as still hadn't received tracking number, and they said item was shipped out September 6th already. Called September 10th, was told item had a hold on it. They told me because I purchased "two" cameras, I am considered a reseller. I am a realtor, who has never sold an item on ebay for years. They told me it was against their terms and condition. I said I would read those and call back.

I read them, and no where did it say that in their terms and conditions. I called them back , and they told me they had already cancelled my order.

All in all, I purchased two cameras, they told me they were shipped, and they lied to me all about that. Now I am stuck as I was hoping to have those cameras for a trip I was going to take.

WORST SERVICE I'VE EVER HAD ON EBAY. Never deal with these LIARS!"

"Lens poorly packed. Arrived broken. 3 weeks later, still waiting for replacement."

"My experience with BigValueInc.com was seamless. Everything was and is as stated. I received my camera on the date I expected and it is perfect. I highly recommend this company and would buy from them again."

"I am grateful for the products that are offered by BigValueInc.com. They are extremely helpful when you have questions or a problem. Their representatives are very friendly and helpful when you call. They want you to have the best experience when you order from them and will work to keep your business. I recommend them for any purchase you make on e-bay!"

"I ordered an expensive Canon DSLR and two lenses from Big Value Inc's eBay store and received an email the same day saying the order has shipped. However, whenever I went to check the tracking number with FedEx, there was no information available. I called multiple times the following Monday (August 20), and Tuesday morning it was confirmed that the item was lost. FedEx claimed never to have received the item. I was informed that before I could be sent a replacement, I had to wait for the company to file a claim with FedEx and wait for the claim to go through, which is supposed to take up to 8 business days. I told them multiple times that the item was extremely urgent and I needed it that week, but they refused to send me a replacement any sooner. I then learned from FedEx that the claim had not been filed until the following Monday (August 27) and it would take 5-8 business days from THEN to have a new one sent. This Tuesday, I called Big Value Inc again to check the status, and was told they were expecting to receive the claim back by this Friday, (more than 3 weeks since the initial order) though this was still not certain. I still do not have the camera, and Big Value Inc has the money I spent on it. Because of the massive delay in receiving the camera, my freelance work has suffered and I have lost money. Overall this has been a massive ordeal and I will not buy from Big Value Inc again."

"prompt delivery and merchandise came in top condition"

"Great product at a great price. Shipping and confirmation emails were fast. Camera was new in box as stated with all genuine Canon components and accessories. A++"

"BigValueInc is a great place to purchase"

"Very happy with this purchase. These guys shipped immediately and I got what I expected/what was advertised. The Nikon 7000 is a superb camera and dealing with this merchant made it even better! Highly recommend them!"

"I've had a very positive experience."

"Simply Awesome. Highly Recommended."

"I am c ompletely dissatisfied with the service this seller provides. The Item i purchased was sent 3 days after I made the payment and wasnt delivered on time. I was assured by one of their customer service employees that it should arrive on time (and I did pay for a specific date it was supposed to be delivered) but there was a delay. I tried calling the listed phone number multiple times onseveral occasions but was unable to reach them within business hours. I turned to their support department as well but all I got was the same generic answer over and over again."

"Super-fast shipper. Emails status of order."

"I bought a new camera from the company and it's a great product, shipped with great care."