"The checkout sequence needs an update. The site looks a bit dated and would provide a better user experience if it were modernized."
"Was able to find a book for $16 that other retailers were selling for $80-$150. "
“That's great! Thank you for shopping with Biggerbooks! -Beth”
"I trust shipping will be the fastest with Bigger Books"
"Thank you so much for offering inexpensive books and discounts. I really like the fact that you give us the option to expedite our books. Keep up the great work!!!"
"You were the only place that carried this book. I looked on Amazon, campus bookstore, etc. "
"I am glad to find some of the books I needed for such a good price."
“Thank you! -Beth”
"I was shopping for textbooks and these books saved me over $100 dollars! I will definitely be shopping here again! "
"The price was the lowest that I could find and it was a good experience."
"great price and rental period on book that I couldn't find anywhere else"
"Thank you for having the book I needed for class. this book is assigned and not many of us have it. Thank You. Now I need it to arrive."
"I was having a hard time finding this book for class, but bigger books.com not only had the book but had the best price. Thank you!"
"Easy book lookup and good prices."
"Glad to have the book I needed in stock. The price was comparable to other vendors, such as Amazon and Ebay"
"Easy process. Appreciated various shipping times."
"Pretty fluid experience, probably will come back"
A rep from BiggerBooks.com, Beth - Customer Service, has responded:
“Good afternoon! We value you as a customer and appreciate your feedback. Thank you -Beth”