"Saved over 100 dollars on a book!"
"I will be able to rate my experience better when I receive my order.
So far it was simple and quick."
"At least the book was more reasonably priced than elsewherer"
"Great service, thanks for everything!"
"You made our purchase very pleasurable. It was easy to use your site, great prices, no problem using the coupon! Thank you for a great experience on our first time buying textbooks."
"It was great to find all the books needed at an affordable prices!
"
"The layout of the webpage was easy to use, which is extremely helpful."
"YOUR SITE IS THE BEST SHIP MY ORDER "
"Your service is good, pls kindly ship my book thank u."
"thank you, it was easy..."
"it was fast and easy to use"
"I wanted a book. I went to BookFinder, and found the book I desired at the lowest price, and it was at Bigger Books. I am happy with what has happened,, how it has happened, and will be delighted when the book is in my possession. Thank you for the fine service. Be safe. Wear a mask, please."
"So far the process has been easy....will see if I actually receive the books."
"I found exactly what I was looking for almost instantly. Thank you very much!"
"First time purchasing from this company and so far it has been a good experience. Looking forward to getting my textbook."
A rep from BiggerBooks.com, Beth - Customer Service, has responded:
“We apologize for the inconvenience this has caused you. Our system views a variety of criteria to ensure that our customers information is as secure as possible. If anything triggers this system as a potential risk, it will cancel the order and issue a full refund as a precaution. Unfortunately, for privacy reasons, our customer service office is not given specifics, in regards to what causes these cancellations, other than generic notifications. Orders may take several business days to post as a refund. If you wish to place another order, please make sure your billing and payment information match exactly what your financial institution has on file. Thank you -Erin
”