"Been using their tire chains for 10 years and we live on a mountain"
"Thanks for the help with the diamond tire chains I got the right size thanks to you Tim and you are a very helpful in sales and very nice to talk to. Thanks again Tim Robin"
"This is perhaps the worst company I have ever done business with online. Their product descriptions do not match what they send you. They do not respond to emails. Their product are cheaply made. Need I say more? Stay away from bikebatts!!!!"
"When I bought this battery from Bikebatts it lasted 18 months. When I tried to get it exchanged he tried to sell me a higher price battery. I questioned the warranty and prorated amount and he got mad at me and said any further correspondences will be by email and hung up on me. I did not demand anything and he did not offer a reduction in shipping and did not question my using a battery tender. I'm a customer and here is how he later responded. This is an email from the owner, "First, you did not follow recommended charging instruction. This most likely resulted in premature failure of the battery. None the less I said we would cover the battery under the warranty policy. In addition, I agreed to waive the requirement for you to return the battery. Third, I gave you a reduced rate for warranty shipping. Next, you wanted me to give you 50% credit for a product you did not purchase. Further, you stated the 50% credit for the product you did purchase was not enough. Then you accused me of being unreasonable. Think about what transpired through this conversation. Your dogmatic, unreasonable, insulting attitude left no room for further discussion. Thus, the end to the call.
I treat reasonable people in a reasonable way.
I hope someone else enjoys your business.
Tim
I took my business elsewhere.
Russ
"
"This is the 3rd time ordering from BikeBatts. This order I screwed up myself and ordered the wrong battery. I called BikeBatts and they said no problem return it for a full refund and no restocking fee. I did pay for return shipping because it was my fault.
All of the Motorcycle batteries have been of the highest standard and at a great price. Then throw in free shipping what else could you ask for.
Great Place Highly recommended"