"I ordered a Extrawheel bike trailer.....the frame on the trailer was slightly mis-aligned so the wheel would not run centered in the fork.....Bike trailer shop sent me out a new one and sent a call tag for the return. new one is perfect ! thanks for the great customer service

Randy Ballheim"

"I live in Australia and ordered a BOB Ibex trailer, complete with DrySak and QR. This is very hard to get DownUnder and the purchase and shipping costs combined were best value. My order was delivered within the specified timeframe by USPS and I tracked the shipping progress online. Happy customer. Thank you."

"Excellent! Easy to find on line. Easy to find what I wanted. Easy to order."

"Great site but the checkout is repetitive and takes forever."

"I had a really hard time finding the part I was looking for until I came across BikeTrailerShop! Easy find, easy order, cheap shipping (I live in Alaska so that is always nice to find as most companies want to rip you off with insane shipping and handling), and it all came in quickly. Thanks! "

"Great friendly service- Quick delivery-Mathew was great taking my order-then giving me all information that was needed. Would do business again with them and recommend them to others.
Donna"

"Awesome experience and assistance with my questions on every order I made. I like that I get a call back or email response when I need help on some items. I have always gotten my order on time. Thanks"

"Easy to order and received my part super fast. Thanks!"

"Poor customer service. Left a couple of messages and didn't hear anything for 5 days. Finally sent an email and was told I could return the product at my expense. Plenty of other places to shop for bike parts. Won't be shopping here again. "

"Ordering process was easy. Delivery was faster than I expected (from AZ to NE). Packaging was excellent. No issues at all."

"Excellent purchase. Thank you ! I put the order on Tuesday and next Monday I was getting my goods at home in Mexico City ! Thank you very mucg BikeTrailerShop for a great product (YAK BOB Trailer) a great price and an excellent delivery time ! Customer service was wonderful ! Congratulations !"

"Ultra fast shipping! This part was for a trailer I gave to a homeless man. He tows his life's possessions around in the Yak, and the towing fork broke.Your new trailer fork made his trailer usable again, Thanks BikeTrailerShop! I will be using your services again soon!"

"I had problems placing my order. I was told by their order form that zip 83843 could not be delivered to..until my fourth attempt. I'm waiting to see what the outcome is before rating."

"My Burley Travoy trailer came when then said it would - just a few days after I ordered it with free shipping! Order was followed up with tracking numbers and updates. BikeTrailerShop followed up with information about the product, and other products they sell, and of course asked if I was satisfied with the product. By the way the product company followed up to, also with a Thank You."

"I just received a package yesterday from them, shipped via the cheapest method, that I placed on Monday. This is faster by at least half a week than I had expected. Everything was expertly packed and made it to me in full and undamaged condition.

This shop's website is easy to navigate and with lots of important information on products to aid in selection. I will be shopping with Bike Trailer Shop and associated shops again."