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Product & services pricing
0.00/5
Chance of future purchase:
1.25/5
Shipping & packaging:
0.00/5
Customer service:
2.09/5
Return/Replacement policy:
0.00/5

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Verified
5/5

2024-03-11

Parts order was accurate and ready quickly

"My online parts order was ready quickly and the part was exactly what I needed. "

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Likelihood of customers making future purchases

Verified
5/5

2024-03-11

First time customer

"Very happy w/the service I received and the speed of my appointment. "

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Overall customer service

Verified
5/5

2024-02-07

Always a great experience

"Over the last few years I have always had my oil changes done here as well as preventative maintenance which was extensive so my 2013 Corolla will become the Energizer Bunny of cars.

Several of the advisors I know from past visits and the "Courtesy Van" is something I have used in the past and the service is flawless.

"

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Overall customer service

Verified
5/5

2023-12-15

Very professional group to work with

"I worked with Corry to while car shopping. He answered all my questions before and during our test drive. He also assisted with several follow up questions and accessories I wanted to purchase after closing on the car. I was very satisfied with the overall experience. "

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Overall customer service

Verified
5/5

2023-11-27

Quick feedback and delivery

"I like the email you sent me about your out-of-stock part. But please give me correct information of your stock. If a motor mount was out of stock in your website, I would buy it in another dealership.

Edit: I initially gave 3 stars because a motor mount that I ordered was out of stock after I had ordered despite a staff's quick feedback that told me the part is currently in a low stock nationally. But I am very impressed at its quick delivery despite the Thanksgiving holiday season. If I need more genuine parts for my 2007 Camry, I will certainly visit Bill Estes Toyota and search for available parts online.

Although I met you only via email, thank you Jamie.

Best regards,
Young
"

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Verified
5/5

2023-11-28

Running board

"Excellent service great service "

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Overall customer service

Rep reply posted 2023-11-28
A rep from Bill Estes Toyota, BillEstesToyotaJB, has responded:

“Thank you for your Excellent Review !!!!! We do appreciate your business and hope to be able to help you out in the future ! Have a great day !”


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