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BioVets

5 reviews
4.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2005-02-04

"I placed an order with Biovets on January 17 and received a confirmation on the 22nd. Today is Feb. 4 and I have yet to receive my order. I've e-mailed the company twice, yet they refuse to reply. I certainly won't use them again."

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Overall quality of the company
Pricing of products and services
Value the company offers
N/A
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
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Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being easy to reach
Making decisions on their own
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Being trustworthy
Resolving problems
Being knowledgeable
N/A
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service resolving problems
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Overall web site
Speed of web site
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Web site being easy to use

Verified
5/5

2004-10-25

"Amazing Store! I Recieved an E-Mail discussing that the item had been shipped three days after I placed my order. The fourth morning I had the item brought to me by my postman. Awesome service!!

Thanks BioVets! You have my support!

-Rick
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-09-20

"I purchased Advantage Flea Control for my two BIG dogs and a cat. I found Biovet's prices to be the most reasonable after doing quite a bit of looking at other pet sites. I received it quickly and the product worked. Biovet's emails to me also kept me informed of the status of my order every step of the way. Yes, I'll order again and can recommend them."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being easy to reach
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-08-20

"BioVets.com had the product I wanted at half the price Petsmart was asking. I received the product in under a week- with no errors. I will definitely use them again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy

Verified
5/5

2004-05-01

"I shop at BioVets solely for my dog’s K-9 Advantix medicine. These drops are applied to your dog in order to prevent flees, ticks, and even mosquitoes, which are a huge problem in Texas. I found BioVets when searching online for the best price for K-9 Advantix. I recommend them for buying this and other pet meds at reduced rates. They give 5% off to repeat customers. Merchandise has always arrived quickly and in perfect condition."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with