"I am a first time buyer of Birkenstock foot wear. I loved my daughter in-law's sandals so much I wanted
A pair. I have neuropathy in one foot so the style combined with the deeper foot bed is working out nicely.
I appreciate same day shipping too.
Yvonne"
"The fast shipping got my items in 2 days only spent 17.50 and got free shipping I love that fact "
"Ordering was simple and quick, and I had the shoes in less than a week. Great product and great service!!!"
"I have to exchange my sandals due to size. I own about five pair of Birkenstocks. Love them & have had them about 15 years. Ready for a new pair. My experience with my phone contacts has been amazing. They have answered all my questions & been so helpful. I'm exchanging my sandals from a 40 to a 41& sending a pair of my "old" ones to be redone. Thank you Birkenstock! "
"I had purchased shoes for my husband and he found he couldn't wear them. I contacted customer service about returning them and getting a credit so he could purchase a different kind of shoe. They were willing to take the return and we were able to get a credit and purchased a different pair. This all happened in a very short time.
Thanks again,
Patti Duffey
"
"Had to do an exchange through the mail. It was simple and fast."
"I paid for 2 day shipping, however it still took over a week to receive the shoes I ordered. Otherewise a good experience. Shoes were in good condition and were what I ordered."
"Everything went as hoped - easy to order, quick delivery, got what I wanted!! Well done.
"
"Very difficult to return-I did not keep original box or paper work as I bought from them a lot before with no problem-this time I ordered one size smaller by mistake.
now they have all these rules about return or exchange like having the original paperwork and shipping box.
They cannot compete in this market if they make it that difficult"
"I recently ordered a pair of Birkenstocks in a size 38 and thought I had ordered the right color.
So I reordered a size 37 which fits my 7.5 foot size. 38 is 7.5-8 which is too big. I finally got the right size and color.
However, the original shoe color I ordered looked darker on the web sight than in person. I am so happy with my new pair! I love them.
Also, I ordered them on a Thursday. They said UPS doesn't deliver on the weekends or holiday's. I got my shoes on Saturday! Thank you. "
"Fast service and good product!"
"I was seeking a replacement for my very worn Birki sandals. Birkenstock express had a hard to find floral 2 strap sandal - at nearly the same price I paid for my worn sandals (with 3 footbed replacements) from 2004. I'm so very pleased with these new sandals, and with the speedy delivery of the product.
I'm seriously considering buying the other color of the same sandal while it's still in stock.
Good price, good customer service, speedy delivery and the website is user friendly. I'd highly recommend this company for further business."
"Good price, fast shipping. "
"I thought they might be tight, but they are a great fit . I wear a size 9 and I ordered a 40 regular .. My feet swell sometimes but these shoes still fit."
"Arrived on time. Love the Mocha color. Beautiful shoes and comfortable. Have been wearing Birkenstock for years"