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Verified
5/5

2021-02-08

Fabulous customer service

"I ordered a pair of Birkenstock clogs online as a much-needed replacement for my current pair, and the order process was seamless. The next day I received an email saying that, somehow, the pair I ordered was no longer in stock. I was given several options to help rectify the situation. I called in the next day and the person who helped me was super professional and was able to help me order a new pair. I don't remember her name, but she was very helpful and I hope she knows how much her help was appreciated. This was my first experience ordering from Birkenstock Express, but definitely won't be my last. Good customer service goes a long way, especially now when everything is so disconnected. The shipping was also super fast and I received the shoes in less than a week and am breaking them in now. Thanks for a great experience!"

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Verified
1/5

2021-02-05

bad decision

"This was a big mistake. Nothing like the Birkenstocks I have bought in stores. Cause of pandemic I decided to take a chance. They are not breaking in at all. They leave black ink on my feet after wearing despite having them for months. The upper leather is so stiff I can barely walk in these shoes. As someone that has worn Birkenstocks for decades, I am sorely disappointed. I question whether these shoes are authentic Birkenstocks."

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Verified
5/5

2021-02-05

Quick service.

"Found my husband the color and size he wanted and shipping was extremely quick! Thank you!"

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Verified
5/5

2021-02-05

Great customer service

"I ordered footwear in wrong size. I returned them (free exchanges btw) and ordered correct size so as to save on shipping time and was promptly refunded my money."

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Verified
5/5

2021-02-04

Hard to find shoes

"I saw these clogs in a local store and fell in love with them. They didn't have my size and wouldn't be able to get them. I started looking online and only a few places had them in stock. Birkenstockexpress was the only one that had them in my size. The price was comparable to my local store, they had free shipping and (if I needed it) free returns. Win Win. The shoes arrived promptly and I love them. Will definitely shop here again."

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Verified
5/5

2021-01-31

Smooth experience

"Product came fast and was exactly what I had ordered."

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Verified
5/5

2021-01-31

Well Done!

"I was able to find the sandals I wanted. Ordering was a snap, and delivery was very fast. "

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Verified
5/5

2021-01-30

first Birkenstocks since late 1980s

"selection of model, size, and color was easy. Delivery quick and breaking in continues. I miht like an additional hole on each of the straps, may have this done locally."

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Verified
5/5

2021-01-25

Birkenstock Fan

"I have been wearing Birkenstocks for years! My feet absolutely love how they mold just right to my foot. Wouldn't wear any other."

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Verified
5/5

2021-01-25

Alway there for me!

"Great service, great prices and fast!
Usually have most items in stock.
"

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Verified
4/5

2021-01-25

Love Birkenstocks

"Order on line and fast delivery!"

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Verified
5/5

2021-01-24

Great Slippers, great service

"I have learned to trust this Birkenstockexpress"

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Verified
5/5

2021-01-24

Fast service great product

"Prompt service,fast ship, great product, very well priced. Would gladly do business with again."

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Verified
5/5

2021-01-22

Birkenstock Sandals.

"I ordered a pair of Birkenstock Sandals. They arrived quite promptly and I am satisfied with them."

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Verified
5/5

2021-01-21

Love my new shoes

"Excellent service. Will use them again. TU."

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