"i had received the wrong size by mistake, upon returning them i got an email from Birkenstockexpress expressing their concern for the mistake. They said to respond by email for help or to call the toll free number. I call talked to a very helpful lady and got the right size sent out."
"Good web site descriptions. Good price. Quick shipping. Could have gotten it for a few bucks cheaper on Amazon, but I am pretty sure that their product is a knock-off. I got the real thing, expert craftsmanship, super comfortable from the minute I put my foot inside! Last pair lasted me almost 25 years (re-soled twice) so I am very happy to have a second pair with the same fine quality as 25 years ago. Not a cheap imitation."
"I have ordered from Birkenstockexpress for years and never a problem.
There is always a nice selection of shoe styles and colors, prompt service, and good shipping and packaging.
Keep up the excellent source..."
"have looked for these shoes everywhere glad to finally have found them they're just what I ordered they look great and feel great"
"Easy ordering and found just what she wanted! Hopefully, I chose the right size!"
"Product is great but the shipping fir this product was horrible. UPS delayed the shipping then it arrived at UPS a few towns away from me. Then from there instead if shipping g it to me they sent it two hours away from me. So it took 9 days to get to me from when it was shipped. Happy with the product but not the shipping"
"My order for Birkenstocks for my grandaughter was flawless! Birkenstock Express is wonderful. "
"Shoe I wanted was available and received quickly."
"These clogs are lined with shearling. Well made, but like all Birkenstocks, they need to be slowly molded to the feet. As instructed, I am wearing them on and off throughout the day. I've been wearing Birkenstocks for many years. Great to see that quality standards have been maintained."
"I bought 3 pairs, only one of which was for me. they are for xmas. i won't know how pleasing they will be for those other two people. but i can say that the shopping process itself was efficient and pleasant. i wanted to buy socks too, but the specs in the website didn't include washing instructions. i won't buy things unless i know if i can machine wash them. "
"This slipper has been the most comfortable slipper I have every had. I need arch support and unlike most, this delivers much needed support. I had the felt bottom ones which wore after two years and now trying the harder sole version which so far has been great."
"Birkenstock.com recommended that I contact BirkenstockExpress and I was so happy they had the birks I wanted and received them on time. "
"I have a narrow foot and have been unlucky in finding shoes that fit. I had tried to order from Birkenstock directly, and when I was told my desired shoe was out of stock, the person on the phone suggested I try Birkenstockexpress.
Not only did they have the shoe I wanted, but it was purchased on a Monday, and I had it by Thursday!
BTW-love the shoes too."
"I had a great experience with Birkenstockexpress. My order shipped quickly and I was happy with the quality of the sandals I got to replace my old worn out pair. The only issue I had was with the delivery person. They left it at the bottom of my stairs out in the rain. I just happened to see it while I was emptying my recycling, both boxes were soaked through. Luckily the shoes weren't damaged, but I would have been upset if they had been. My mom actually bought these for me for Christmas. I had to toss the sopping wet boxes, so I hope there aren't any issues with the shoes. That is why I gave it 4 stars and not 5. "
"The best price, fast free delivery, My 3rd pair."