"Very nice chair. Love it."
"Easy to process finding what I like"
"Nice comfortable chairs and fast shipping
Thank you"
“Thank you so much for your fantastic 5-star review! We are thrilled to hear that you are enjoying your new chairs. Your satisfaction is our top priority, and we are delighted that we have exceeded your expectations.
Should you have any further questions or require additional assistance, please don't hesitate to reach out to us at customerback@theubiquegroup.com. We are always here to help. Customer Care (TJ)”
"Bizchair beat the price from Walmart! Win! "
“Thanks for the great review. We appreciate your time and feedback. Of course, our goal is always to bring you the highest quality product at the best price. Your review says we are hitting our goal! Have a great day. Customer Care (TJ)”
"Delivery was prompt. No invoice or order confirmation was emailed. Printing an invoice from our on line account for our records was difficult with words being chopped off."
“Thank you for the kind review, 4-Star recommendation, and feedback regarding your recent order. We regret that you did not receive an invoice and appreciate you bringing this to our attention. We are certainly looking into it. Remember, if we can ever be of assistance to you, we hope you will reach out to us at customerfeedback@theubiquegroup.com. We are standing by to help. Have an amazing day. Customer Care (TJ)”
"We needed 2 additional chairs around the table as we have friends coming for Thanksgiving. The chairs arrived in time in great shape."
“We're thrilled to receive your 5-star review! Thanks for letting us know your chairs arrived on time and in great shape. We're glad we could meet your expectations and hope you have a great gathering! If you have questions or concerns, be sure to reach out to us at customerfeedback@theubiquegroup.com so we may assist. We appreciate your business and hope to serve you again soon. Customer Care (TJ)”
"I spoke with customer service 8 times over the course of two weeks. I was charged and a week later received an email that it was “In fulfillment.” Never received a tracking number. Called several more times being assured that the warehouse was contacted. Discovered after 3 more calls that they no longer had the table I ordered."
“Thank you for taking the time to share your experience. We appreciate your feedback, and we're genuinely sorry for any inconvenience you may have encountered. Our commitment is to uphold the highest standards of excellence, and we're disappointed to learn that this experience fell short of your expectations.
We're grateful for the opportunity to address and resolve the issue for you. If there's anything else you'd like to discuss or if you have additional feedback, please feel free to reach out to us again. Your satisfaction is important to us, and we look forward to the chance to provide you with a more positive experience in the future. Customer Care (TJ)”
"The chairs came with dings and scratches right out of the undamaged box. After a week, one of the protective gliders on a leg broke apart damaging our newly finished hardwood floors. It’s been a horrible experience. I will never pass up an opportunity to tell people what a terrible company you are. "
“We're genuinely sorry to hear about the disappointment you have experienced, and want you to know that your satisfaction is incredibly important to us. We understand the value of feedback, and would like the opportunity to address your concerns and make things right. To this end, our dedicated support team is researching your order and will be reaching out to you at the email address you provided on your original order. We are here to listen and assist in any way we can.
Your happiness is our top priority, and we appreciate your openness in sharing your thoughts. Thank you, in advance, for allowing us the opportunity to address your concerns. We look forward to the opportunity to work together towards a positive resolution. Customer Care (TJ)”
"CHAIRS ARRIVED IN BOXES. EASY TO PUT TOGETHER. BE NICE WITH A FEW EXTRA SCREWS"
“Thank you or your 5-star recommendation and kind words regarding your purchasing experience. We are thrilled that you found the assembly to be so simple! See you again soon! Customer Care (TJ)”
"Ordering was extremely easy and delivery was quite fast . Great experience with this company. We would order from them again. "
“Thank you so much for sharing your awesome experience with us! We always strive to make the online shopping journey as smooth as possible, and it's great to know we hit the mark for you. Your feedback means a lot to us and encourages us to keep up the good work. If you ever need anything else or have more thoughts to share, please don't hesitate to reach out to us at customerfeedback@theubiquegroup.com. We're always here and ready to help in any way we can.
Thanks again for choosing us, and we can't wait to serve you even better next time! Customer Care (TJ)”
"I found the website easy to use"
“We are thrilled to hear that you found our website easy to use. Bizchair.com always strives to provide an intuitive and seamless online experience for all our customers, and we are delighted that you found our website user-friendly. Should you need any further assistance or have any more feedback to share, please don't hesitate to reach out to us at customerfeedback@theubiquegroup.com. We are always here to help. Customer Care (TJ)”
"The 6 chairs came poor quality, scuffed and no back support had so much movement. The company does not supply a return label, UPS wanted $945.52 for shipping it back ? Which is 3 times what we paid and a re stocking fee. Clearly we can not, nor would I pay that return fee, so I'm stuck with crappy chairs I can't use!!!! Please think twice before you get scammed "
“We thank you for your feedback, though we are truly sorry to hear about your recent experience. We take these matters very seriously and want to assure you that we are currently investigating the issue you've raised. A specialist has been advised of your issue and is already looking into it. They will be contacting you at the email address provided on the order .
We value your business and are truly committed to ensuring your satisfaction. Thank you for bringing this matter to the forefront so we may assist you. Additionally, it's always good to remind everyone that the return policy, warranty, and other information can be easily located at the bottom of our product page, under the "Customer Service" tab. Regardless, we are looking into your specific issue and will be reaching out to you shortly. Customer Care (TJ)”
"Arrived promptly. As described. Comfortable, my employees really like them."
“Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you are enjoying the new chairs. At BizChair.com, customer satisfaction is our top priority, and we are delighted that our products have contributed to your comfort and enjoyment.
Your kind words inspire us to continue delivering top-notch products and services. Should you need any further assistance or have any more feedback to share, please don't hesitate to reach out to us at customerfeedback@theubiquegroup.com. We are always here to help! Customer Care (TJ)”
"I was given 1-2 delivery once ordered, and it was! The only issue was the tracking number from FedEx would not update, until right before it was received. That’s not on Bizchair, that’s a FedEx issue. I will definitely order from them again when the need arises. "
“We are so pleased you took time to leave valuable feedback on your experience with us. Thank you for the 4-Star review and kind words. Your understanding of delivery issues beyond our control means a lot to us as well. Of course, we will continue to strive for that elusive 5th star as you come back to shop again! Have an awesome day. Customer Care (TJ)”
"i still did not get everything "
“We sincerely apologize for the inconvenience and confusion regarding your recent order. We understand the frustration caused by the missing part, especially after your request for cancellation was processed so quickly.
We are actively investigating this matter to ensure that such discrepancies do not occur in the future. Our customer service team has been alerted to your disappointment and will be reaching out to you shortly. Please expect a follow-up email from our support team at the email address provided on your order. Customer Care (TJ)”
"Very easy and satisfying experience"
“Thank you for the stellar 5-star review! We are thrilled to hear that you had such a satisfying experience with us. Customer satisfaction is our top priority, and your positive feedback reaffirms our commitment to providing excellent products and services.
If there is anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us at customerfeedback@theubiquegroup.com. Customer Care (TJ)”
A rep from BizChair.com, BelnickCustomerCare, has responded:
“Hello! We are thrilled you have found our site and process to be so easy to navigate! We look forward to a long and fruitful relationship! Customer Care (TJ)”