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Featured Review


Verified
1/5

2020-10-25

Customer Service Lacking

"I tried to assemble my chair the day after I received it, and there was an issue with the seat. BizChair Customer Service was very professional and responsive, and they passed me along to the manufacturer (Flash Furniture) for a resolution. However, Flash Customer Service has not provided any help, and they refuse to answer my emails. It's been over three weeks and I still don't have a functioning chair. My review is about the overall experience, and my lowered experience rating is directed mostly at Flash. At the same time, BizChair should be held somewhat responsible for allowing their supplier to provide such an awful customer experience."

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Verified
3/5

2020-11-17

"Checkout was a bit difficult. It kept changing the shipping info when the billing info was different. Just fyi"

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Verified
5/5

2020-11-17

Great!

"amazing experience. Will be back"

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Verified
5/5

2020-11-17

"Quick and easy lots of choices"

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Verified
5/5

2020-11-16

Quick!

"Excellent website! Very easy to navigate "

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Verified
2/5

2020-11-16

IT TOOK TO LONG TO ORDER

"IT TOOK APPROX. 90 MINUTES TO ORDER 12 CHAIRS. THE PROBLEM WAS TRYING TO ENTER A PO BOX AS A BILLING ADDRESS. IT WOULD NOT LET ME EDIT THE BILLING ADDRESS. CALLED TWICE AND COULDN'T GET THE PROBLEM RESOLVED. EVEN USED 3 DIFFERENT WEB BROWSERS"


Verified
5/5

2020-11-14

"I have ordered these chairs for my other grandkids. They love them. Service has always been great."

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Verified
5/5

2020-11-13

Great service By Patricia

"Thank You Patricia You've been helpful."

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Verified
5/5

2020-11-13

"i thought i had free shipping."

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Verified
5/5

2020-11-13

"Shipping seems to be too expensive compared to other places. Great price on the chairs"

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Verified
5/5

2020-11-13

Love these chairs!

"Love these chairs! Always get many compliments!"

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Verified
2/5

2020-11-13

Website Difficult to Navig

"The website would not allow me to order 2 personalized kids recliners. I would personalize 1 and put it in the cart and then when I put a second personalized chair in the cart it cancelled the first one. So I am forced to make 2 separate orders. When I called, luke the website said to check on production time, I was on hold for 20 minutes and then it hung up on me. The technology is out there to have a solid website and ordering experience. You are a big enough company to implement a smooth ordering experience. "

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Verified
5/5

2020-11-13

"Easy shopping and checkout"

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Verified
2/5

2020-11-12

"The shipping costs are unreasonable."

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Verified
4/5

2020-11-12

"found through work program. hoping that it meets expectations."

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