"Quality, function and design of the product was great.......only problem was it was missing the sleeper magnet to auto shut off the phone when put in the case. The product description did not indicate it did not included the required Blackberry function.
Customer Service (Dawn) handle the issue great, return process was easy with no problem being issued a RAM number.
I have already reordered a similarly designed case the includes the sleeper function and expect it to arrive shortly"
"Overall it was a good experience. The web site was simple, the order process was easy and I'm very satisfied with the product I received."
"Very good overall. I am a Blackberry Man. Regards"
"Everything came quickly and all together. All items perform as expected. When needing a cell phone accessory again this will be the first place I'll look."
"good, ok, not bad, selection good"
"I ordered a battery and a phone charger and I am happy to report that both work nicely. I am very impressed with the quality of these products. Thank you! "
"great sales person was very helpful and pricing was great"
"Ordered the mono earpiece.......the rubber tips come off easily and get lost.
Also, the clip which clips to your clothing to hold the wire keeps coming off, so it is loose.
Disappointed in this product, can not recommend.
ADDED...
Based on the customer service shown, and quick response...I will continue to purchase from eAccess Solutions. This is the first item I have had issues with, but have ordered items over the past several years. Thanks again, and you have kept a customer."
"Good product. Good service."
"Excellent. Easy ordering procedures and receipt of items in quick time."
"Excellent telephone customer service, and easy to use website. Having a problem with my order, however, and I had to leave a voicemail with customer service."
"Convenient and professional are the key words for the experience of buying my Blackberry supplies. I will continue to buy from BlackberrySource.com for any future purchases."
"Service was quick and complete .I would buy future needs with this company"
"The overall experience was good. The items I ordered were shipped quickly, and were of good quality."
"I always use Blackberry source for my Blackberry accessories. They always have what I need in stock, and it ships timely."