"Easy to navigate site, Super fast delivery and great price! "
" Rachel Was excellent, she was very nice and great costumer service "
"I ordered online and expedited the order. So easy and exactly what I expected to receive."
"Perfect parts. Arrived quickly."
"Great product at a great price and fast shipping"
"I found it easy to access this company's website, identify the product I needed, and buy it. In fact of the companies offering this product on the internet this was the one that gave me the impression of selling the original product, and even made available a link to the manufacturer of the product. Other companies appeared in the search as suppliers of the product but in their websites they only sold comparative products for which they didn't even give a clear comparative table with the original product I was looking for. The price seemed reasonable to me for what I found on the internet, although the shipping seemed a little expensive in 10 dollars for delivery in 21 days. However, I must add that the delivery was made in 4 days since I placed the order. Taking everything into consideration was a good shopping experience."
"Awesome experience can not complain "
"Ordered twice for the same items and both were smooth ride experience. Fast shipping and items were as described. The price was competitive too. Could not be more happier."
"Great Service.............."
"quick service good price...very pleased"
"Best price for my OME damper.
Shipping was extremely fast."
"I placed a rush order on the phone and it was delivered the next day just as requested. Good price, great service!
"
"EASY TO WORK WITH/EASY TO ORDER FROM!"
"Rachel is excellent and is extremely helpful when it comes to questions and ordering over the phone. I have placed several orders through blackhawk supply and have been extremely satisfied through every order."
"The brass fittings I ordered were exactly what I wanted. I was pleased with that part. The only problem is that the shipping was extremely slow. The things I ordered were very small and could be easily and cheaply mailed in a padded envelope, so I chose standard shipping. To my surprise, it took a month. When they came, I noticed that they had been shipped first class mail, which takes 3 days from Illinois. So my conclusion is that you either pay Blackhawk a lot for expedited shipping, or they just sit on the order for four weeks before shipping it. It's their way of raising the price of their products and pretending that it's really the cost of shipping, which it is not. In my opinion that practice is counterproductive. It's legal and they might get more money out of their customers for a while, but it will result in poor ratings like this and will teach people like me to not order from them again."
A rep from Blackhawksupply.com, blackhawksupply, has responded:
“Thank you for your feedback.
Please know that when selecting Standard (up to 21-day) shipping, your order can take up to 21 days before it ships out. If you have any questions about this when selecting it at checkout, you can always reach out to us before you order at 847-773-0645 or cs@blackhawksupply.com.
We strive to provide lower costs on parts that are otherwise difficult to find. Because of the uniqueness of the parts you purchased, they had to be brought in to our office from the manufacturer, as the manufacturer does not offer small quantity shipping at the $9.99 rate we provide. By offering this shipping method to our customers and their willingness to wait up to 21-days, it is the most cost effective way to purchase these non-stock and difficult to find parts.
Thank you again, if you have any questions about our shipping policy, please feel free to contact our office.”