"Solid experience. Would definitely by from these guys again!!!"
"Delivery was very quick, but the free cleaning kit and oil was not included in the shipment despite my special instructions. "
"ALWAYS A PLEASURE DOING BUISNESS WITH BADE HQ"
"Good price and fast delivery."
"Ordered a spyderco szabohawk, which was supposed to come with a sheath, I didn't receive sheath, sent 3 emails to find out how to get a sheath, even offered to buy one,but nobody ever responded.that is some poor customer service in my book"
"Good and fast shipping. Great deals and pricing."
"I have ordered several times from BladeHQ and their sister company BladePlay in the last few months. All merchandise was sent in a reliable manner. I thought I had a problem with one of my knife purchases (however I fixed it with a little oil); Blade
HQ agreed for me to return it with no questions asked! As mentioned before, this was not necessary.
I will not hesitate to do business with them again and I plan a personal visit to their store in the near future.
I heartily recommend them to anyone."
"I have had nothing but positive experiences with these folks"
"Been ordering from these fellows for years. They are honest about having things in stock and delivering it, unlike many eBay drop-shippers or Amazon resellers. They know their stuff and answer customer support emails right away."
"BLade HQ shipped my order with the quickness. Very happy with this purchase. "
"Made several orders for the holidays and every order was delivered on time and product exactly as described. I enjoy doing business with Blade HQ.
- Ron Miller"
"Loved how quick my order shipped, well packaged, and will be buying from here again! "
"great products, great prices! Thank You!
"
"I buy upwards of 20+ knives a year. Blade HQ is consistent in terms of selection, price, and service. Great company."
"selection is first rate second to none with a wide range of brands and all the ones that mater! I shop this site as often as I can even making excuses to my wife lol in order to acquire the next must have knife or multitool ect cause really its nice to be able to choose from a vast collection of Benchmade's spyderco's microtech's ect,ect, then having to carry around the same old BM ever day lol. so when I get board of my collection I come here to scratch my proverbial knife itch. and I'm always pleased at worst and ecstatic at best. the prices are as low as you will find anywhere on the internet or close to and the staff and customer service are astounding, for example i recently bought a somewhat limited bastineli fixed blade for my boss for his Bday but apon inspection of the knife I found a flaw not typical of knives in the 200+ dollar range but I hadn't noticed this flaw till just a few weeks ago and the knife was bought in august because I knew they would go very fast,and fast they did there all sold out now any way despite the knife being well out of its returnable time frame they took it back no questions asked and credited me back the money I paid as soon as they received the knife.this speaks to a customer focused ideology in there business as well as great customer service and is why I wont be shopping anywhere else. I highly recommend them as your knife ect dealer, you will be more then pleased and sorry for any misspellings or grammer as spelling has alwase been the one thing to elude me."
A rep from Blade HQ, BaldeHQ_1, has responded:
“Mr. Nolte,
I am sorry to see that you did not get a response from us. If we have not been receiving emails from you, I would suggest giving us a call at 1-888-252-3347 9am-5pm MT, Mon-Fri. I have sent your review to our customer service team and they will contact you soon.
Regards,
Blade HQ”