ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
4.79/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2017-09-15

Fast delivery

"I was shocked to see how quickly I received my order! I used regular delivery. I ordered on Thursday evening and my purchase was in our mail Monday. I was pleasantly surprised and equally as happy with my purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-09-15

Overall great experience

"Site is easy to work with and check out. Shipping was fast, especially for Hawaii."


Verified
5/5

2017-09-14

Good response time

"Ordered a knife, got it when I expected to get it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-13

Love 'em

"They have an enormous selection and fast shipping, even when you qualify for free shipping (sometimes other places take a good while longer when you qualify for their free shipping)."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-13

Excellent experience.

"Bought a knife from blade hq, will definitely buy from again and would recommend. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-12

Fast Service - Great Product

"They had what I wanted, packed and shipped it quickly, and the knives were great! Excellent all the way around!"


Verified
5/5

2017-09-11

Fantastic Customer Service

"I emailed BladeHQ with a question and heard back within hours. My question we answered fully, and the support was very nice. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-11

Always great service

"Order went smoothly, got a sweet knife for a sweet deal/steal, and it even got delivered a day earlier than what I was told by the shipping company."


Verified
5/5

2017-09-10

Best Place to get your Knife

"Always a great place to buy my knives. I always check Blade HQ first when look for any Knives!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-09

Blade HQ knife order

"The knives were as expected. Service was spot on and delivery was quick. I am very happy with my first order!"


Verified
5/5

2017-09-08

Great service

"Very responsive to questions I email in. Fast shipping. Very happy with my purchase."


Verified
5/5

2017-09-08

Great service

"Delivery and service was great. Products came on time and undamaged"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
2/5

2017-09-06

Strike two.

"Really nice knife. Tried to follow up with a question about a belt scabbard and got the brush-off. Found one on Amazon after a quick search."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-02

Bum knife

"It was great, gave a call had a bum knife from cold Steel it was instantly replaced no fault of HQ strictly Cold Steels problem . Your delivery is so fast it's almost scary just got the new cold steel about an 2 hours ago everything is okay thanks again ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-01

Always amazing

"As always Benchmade produced an amazing knife. Never dispassionated. "